AIRPORT REPRESENTATIVE 48 views

About the Job

Duties and Responsibilities:
•  Handling guest arrival with pick-up requests and arranging the transportation.
•  Assist with guest luggage as and when required.
•  Give all hotel facilities information to the guest and assists them into the car.
•  Inform the front office manager, night manager or guest relations officers when VIPs are on their way to the hotel.
•  Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.
•  Stand by at the arrival terminal for every flight arrival.
•  Write all the additional instructions for guests or information about guest arrival or departure in the logbook which should be transferred to the expected arrival list of each airport representative
•  Escort guests to the hotel’ shuttle.
•  Any changes on arrival and departure flights must be reported to front office manager and chief concierge.
•  Responsible for good service and maintaining close relationships with all official sectors at the airport and most of all, maintaining a spirit of teamwork among the hotel’s personnel.
•  Must follow the working schedule properly.
•  Maintain detailed knowledge of all facilities and services offered by the hotel.
•  VIP and VVIP guests are to be welcomed at the airport and transportation is arranged.
•  Maintain a good relationship with airline personnel, immigration and customs officers

About You

•  Graduate / Postgraduate from a recognized university/ college
•  Decent communication (oral and written) and inter-personal skills.                                            Other languages are an advantage in this position.
•  Well groomed, polite creative problem solver.
•  Basic computer knowledge (word, excel).
•  Basic English spoken and written.
•  Good communication and interpersonal skills.

Required Skills

  • Oral and written communication

Interested applicants can apply via email  [email protected]          P:(251) 11-689-0005 EXN 115

More Information

Apply for this job
USD Full Time, 40 hours per week 2024-07-24

About the Job

Duties and Responsibilities: •  Handling guest arrival with pick-up requests and arranging the transportation. •  Assist with guest luggage as and when required. •  Give all hotel facilities information to the guest and assists them into the car. •  Inform the front office manager, night manager or guest relations officers when VIPs are on their way to the hotel. •  Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities. •  Stand by at the arrival terminal for every flight arrival. •  Write all the additional instructions for guests or information about guest arrival or departure in the logbook which should be transferred to the expected arrival list of each airport representative •  Escort guests to the hotel’ shuttle. •  Any changes on arrival and departure flights must be reported to front office manager and chief concierge. •  Responsible for good service and maintaining close relationships with all official sectors at the airport and most of all, maintaining a spirit of teamwork among the hotel’s personnel. •  Must follow the working schedule properly. •  Maintain detailed knowledge of all facilities and services offered by the hotel. •  VIP and VVIP guests are to be welcomed at the airport and transportation is arranged. •  Maintain a good relationship with airline personnel, immigration and customs officers

About You

•  Graduate / Postgraduate from a recognized university/ college •  Decent communication (oral and written) and inter-personal skills.                                            Other languages are an advantage in this position. •  Well groomed, polite creative problem solver. •  Basic computer knowledge (word, excel). •  Basic English spoken and written. •  Good communication and interpersonal skills.

Required Skills

  • Oral and written communication

Interested applicants can apply via email  [email protected]          P:(251) 11-689-0005 EXN 115
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