Behavioral Change Communication (SBCC) Coordinator 79 views

role PURPOSE

Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.

We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.

We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries. Plan International is a global organization that works side by side with communities in 50 developing countries to end the cycle of poverty for children and their families.

Plan works at the community level to develop customized solutions and ensure long-term sustainability. Our solutions are designed up-front to be owned by communities and range from clean water and healthcare programs to education projects, economic empowerment, and child protection initiatives and youth civic engagement. Across program areas, Plan’s activities are guided by a Child-Centred Community Development (CCCD) approach, which is rights-based, holistic, gender-sensitive, and inclusive. In Ethiopia, the WASH Thematic Area, which falls under Country WASH Programs Lead, is one of the key intervention areas of the country strategy with the goal of improving sanitation and hygiene practices and access to sustainable WASH facilities.

Plan is seeking applicants for a SBCC Coordinator for the USAID-funded Transform WASH project in Ethiopia led by Population Services International (PSI) for Oromia Region (Project Target Districts). The SBCC Coordinator will be in charge of undertaking behaviour change/demand creation activities at the community level through Health Extension Workers (HEWs) to increase demand for low-cost, quality WASH products and services, with a focus on sanitation.

Dimensions of the Role

·         Work closely with the Project Manager on formative research to include a community situational analysis of the communities we will be working with to identify the barriers, enablers, influencers, channels and opportunities for behavior change for his/her respective Region.

·         Work closely with the Project Manager on the development of an evidenced-based SBCC strategy based on the situational analysis

·         Lead the implementation of the SBCC strategy and monitor and refine the strategy based on feedback in his/her respective Region.

·         Coordinate and lead the planning, implementation and reporting of the Transform WASH Project – increasing demand for improved WASH product and service in Oromia Region.

·         Utilize Plan International Ethiopia’s well established and documented working relationship with the GOE and HEWs, and strong reputation leading CLTSH, to design and implement targeted interventions to change behavior, increase uptake and sustain use of improved WASH products and services.

·         Build the technical Capacity of district office, Kebele  Administrators, HEWs, and other local level actors using proven approaches, according the national strategy, to promote demand creation for improved sanitation and health hygienic behavior

·         The post holder will be responsible to oversee the Transform WASH project implementation and budget managed by Plan International Ethiopia, particularly Oromia Region Budget and will report to the Project Manager of Plan International Ethiopia

·         The post holder is responsible to manage project design, planning, implementation and monitoring and evaluation for his/her respective Region (Corridor).

·         She/he will ensure a smooth working environment and teamwork within Plan International Ethiopia Country Office and the respective field staff, and across the Transform WASH partners

·         Key components of the position include operationalization of the project activities under Plan International Ethiopia’s role, advocacy and networking, developing and strengthening partnerships, resource mobilization and team management.

·         In consultation with National Economic empowerment Coordinator, make sure that for the initiation, formation and functioning of VSLA groups that can lead the project to improved sanitation financing;

·         As the team take active role on providing technical and administrative support to VSLA agents, VSLAs, during training, review and reflection meetings and preparation of reports.

·         With the close advice from the Roving WASH/ Construction engineer, support on identification of WASH facilities sites, communication and mobilize the  concerned government stakeholders for supervision and quality control, hand over process to the contractor/s and  smooth implementation of the project;

·         The job holder is mainly responsible to link the SBCC, VSLAs as pillar for sanitation marketing improvement  and the construction sites as demonstration site

·         Shall perform any other duties as assigned by his line manager, the sponsorship and Communication Manager and/or the CD.

·         The post holder will be based at   Dessie town, Amahara Region, Area/Project Cluster Office established by PSI.

Accountabilities

Project design, planning, implementation and reporting

·         In charge of overseeing behaviour change/demand creation activities related to expanding key hygiene behaviours at home, school, and health facilities in Amahara Region.

·         Provide strategic, technical, and managerial guidance to the Project in collaboration with the Project Manager.

·         Build local capacity of selected entities in the design, implementation and evaluation of SBCC programming

·         Ensure quality project delivery at all levels of the project cycle management in line with the child centered community development approach.

·         Prepare annual and quarterly implementation work plans and budgets for the project

·         Lead the technical design of project interventions and development of technical guidance and tools for program area and partner staff.

·         Ensure optimum community involvement in the conceptualization, development, management, monitoring and evaluation of projects.

·         Comply with USAID requirements, PQP implementation, fund & grant management guideline

Monitoring and evaluation

·         Monitor project implementation processes, coordinate evaluations, share learning’s and document best practices; ensure project learning and achievements are documented and disseminated widely

·         Prepare and submit periodic narrative and financial reports in a timely manner according to Plan International and donor requirements

·         In collaboration with the other Consortium partners, prepare and document case studies and lessons learnt on best practices and project achievements.

·         Monitor and evaluate project implementation with leadership from other project partners

·         Ensure all project documentation is filed and organised for accountability purposes

Program integration and mainstreaming

·         Mainstream inclusion and gender in relevant program designs and implementation as appropriate.

·         Ensure that Plan’s Child Protection Policy is adhered to within the project and any child protection concerns are appropriately reported.

·         Mainstream child-centered community development approach in the project cycle to achieve appropriate participation of stakeholders and help them play a leading rolls.

·         Foster collaboration and support at program area level to develop plans for integrating project with other thematic areas.

Partner development and strengthening

·         Provide technical assistance and build the capacities of local partners in project management.

·         Provide high level guidance to field staff on smooth partnership management for enhanced project implementation.

·         Ensure that appropriate partner assessment is done on time and communicated to relevant staff.

·         Ensure adequate stakeholder consultation and participation at all stages of the project implementation.

·         Manage and monitor partnerships with implementing organisations, including their efficient utilization and timely accountability of funds allocated as appropriate.

Networking and representation

·         Establish partnerships and networks with NGOs, Government bodies, forums and CBOs for cross learning, identification of lessons learned, best practices, resources mobilization and scaling-up to enhance project initiatives

·         Network effectively with others to draw information and knowledge for the development of project inputs and strategy development.

Staff Development and Management

·         Actively participate in country programme team and project meetings in an open, cooperative and proactive manner and contribute towards ensuring smooth collaboration and coordination.

·         Ensure equal and fair opportunities and representation of both sexes and persons with disabilities in the program area.

·         Build the technical capacity of Plan International staff and community volunteers and also ensure optimum community involvement in the conceptualization, development, management, monitoring and evaluation of the program.

·         Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

Dealing with Problems

The post holder understands Transform WASH strategies and contributes to its fulfilment by supporting the team to play their roles and implement the project in accordance with overall goals and requirements.  Demonstrates problem solving ability, strategic thinking and promotes innovative ideas.

Communications and Working Relationships

Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact

To maximize impact through the optimized contributions of others, the post holder will be required to initiate, develop and maintain a range of working relationships, including with government counterparts, project partners and other development organizations.

Effective working relationships within Plan International are also essential. The job holder will have frequent communication with CO and PA Program teams, Program Area Managers, Plan staff and various internal staff networks as well as National Offices, and the project partners (PSI, SNV and IRC). Effective working relationships within Plan International are also essential. The job holder will have frequent communication with CO and PA Program teams, Program Area Managers, Plan staff and various internal staff networks as well as National Offices, and the project partners (PSI, SNV and IRC).

Technical expertise, skills and knowledge

Essential

• BSc Degree or Above in Psychology, Communication, Marketing, Environmental Health, Health Promotion & Communications, Development studies or a related field and with at least 5 years relevant experience in WASH, out of which a minimum of 2 years of NGO experience.
• A minimum of two years of demonstrated success in managing SBCC projects, generating innovative and effective behaviour change or marketing solutions.  Experience in managing WASH projects with a focus on sanitation and hygiene, demand creation through CLTSH approach is preferred.
• Previous experience of managing and developing a multi-disciplinary team.
• Demonstrated experience of working with Environmental Health and Hygiene task force, National/ Regional WASH cluster/s, and WASH networks and forums.
• Knowledge and implementation of behaviour change theory
• Extensive knowledge on WASH and the sector environment, including knowledge of WASH Sector Policies and guidelines
• Understand organisational principles, systems and have the ability to provide leadership and support to staff working at community level.
• Understanding of integrated development issues, participatory approaches to development, child-rights programming, participatory Monitoring, Evaluation and Research systems and processes preferred
• Working experience with USAID funded WASH projects advantageous

Desirable

·         Conceptual and strategic thinking skills.

·         Interpersonal skills, including the ability to build relationships with colleagues

·         Have good writing and oral communication skills, including presentation.

·         Understands budgetary processes including planning, monitoring and reporting.

·         Ability to provide team leadership and communicate effectively.

·         Ability to analyze information, evaluate options and to think and plan strategically

·         Proficient in computer skills and use of relevant software and other applications

·         Able to perform under stress,  innovativeness, build relationships, communicate effectively, coach and mentor, facilitate change, develop teams, initiate action, strategic decision making, planning and organizing and a personal commitment to children’s development and protection.

·         Proficiency of Local language – Afaan Oromo ( mandatory)

Plan International’s Values in Practice

We are open and accountable

·         Promotes a culture of openness and transparency, including with sponsors and donors.

·         Holds self and others accountable to achieve the highest standards of integrity.

·         Consistent and fair in the treatment of people.

·         Open about mistakes and keen to learn from them.

·         Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

·         Articulates a clear purpose for staff and sets high expectations.

·         Creates a climate of continuous improvement, open to challenge and new ideas.

·         Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.

·         Evidence-based and evaluates effectiveness.

We work well together

·         Seeks constructive outcomes, listens to others, willing to compromise when appropriate.

·         Builds constructive relationships across Plan International to support our shared goals.

·         Develops trusting and ‘win-win’ relationships with funders, partners and communities.

·         Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

·         Seeks constructive outcomes, listens to others, willing to compromise when appropriate.

·         Builds constructive relationships across Plan International to support our shared goals.

·         Develops trusting and ‘win-win’ relationships with funders, partners and communities.

·         Engages and works well with others outside the organization to build a better world for girls and all children.

Physical Environment

[In this section, state “typical office environment”, or conditions such as “must work outside in an extremely hot and humid climate”. Also note if any protective equipment is required.]

Based at Dessie town, Amahara/ project cluster office established by PSI with 50 % of frequent field visits.