About the Job
Job summary
The Branch Manager I is responsible for the administration and efficient daily operation of a full service of branch office, including operations, lending, customer service, and security and safety of the staff and branch operation in accordance with the Buusaa Gonofaa (BG)’s objectives. He /She is also responsible to Provides leadership, training and supervision; delegates day to day operations to the customer service officer or other branch personnel.
Job Responsibility
- Plans, organizes, coordinates and controls branch operations and other support activities;
- Takes all measures to achieve year end objectives as specified in the annual operational plan;
- Creates environment and team spirit for accomplishment of the operational and financial as well as social performance objectives of the Institution;
- Ensures that the Institution’s policies, procedures and systems are properly and consistently implemented;
- Handles all types of staff grievances and conflicts at his/her capacity and asks assistance from Head Office in case of difficulties;
- Completes all performance management activities including: performance planning, monitoring, and annual performance appraisals of staff reporting to him/her;
- Performs other duties as assigned by the Direct Supervisor.
Job category: Operation
Number of posts: 2
Salary: Company Scale
About You
Educational Qualification and Experience:
- Level of education: BA Degree in Accounting or related field
- Experience: 3 years relevant experience as Branch Manager.
Skill and Competence required:
- Ability to provide leadership, communicate effectively, and promote a team approach to enhance staff commitment to successfully implement the Institution’s strategic plan;
- Demonstrated technical and managerial ability, sound judgment, ability to interact and work effectively with others at all levels;
- Good conceptual understanding of participatory approach and sustainable development.
- Basic computer skills and good written and oral communication skills.
Required Skills
- Office suites (MS Office, iWork)
- Communication
- Leadership
Interested applicants who fulfill the above requirements are invited to send or submit in person a handwritten application with non-returnable CV and photocopy of relevant academic documents
to the following address:
Head Office Address: Beklobet Infront of commercial Bank of Ethiopia, Temenja Yaj Branch behind Total Fuel station, Bete sayida Building 4th Floor Human Resource Management Office. Email
Address: [email protected] Tel: 011 416 26 21
Branch Office: M/Turi, Ambo, Mojo, Ziway and Adama branch offices of Buusaa Gonofaa microfinance S.co.
More Information
- Address Ethiopia
- Experience Level Mid level
- Total Years Experience 0-5
