Terms of Reference
Position Title: Clinical and Program Quality Evaluator
Portfolio: Integrated Program
Function: AYSRH
Department: RISE
Reports to: Quality Assurance Manager
Based in: Addis Ababa
Required number: Two
Duration of contract: Fifteen days.
Remuneration: As per the organization pay scale
Application Deadline: November 8, 2021
Who we are?
We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.
Join us!
There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.
PSI/Ethiopia wants reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.
Purpose of PSI’s external audits: PSI mandates external audits of all sexual and reproductive health programs to ensure that the highest quality of care is provided to every client its programs serve. This is critical to PSI fulfilling its mission to deliver high-quality information and health care in partnership with governments and local organizations. All PSI network members are required to conduct annual audits – either internal or external – demonstrating compliance with PSI’s global quality of care standards. Under PSI/Ethiopia’s Roadmap to Smart Start in Ethiopia (RISE) program, there is a tripartite Memorandum of Understanding between the donor CIFF, PSI, and MOH, to put in place a strong quality assurance and quality improvement scheme with technical assistance from PSI/Ethiopia, as this is critical to the adolescent-friendly service delivery to include such standards as an informed choice, safety, privacy and confidentiality, continuity of care and technical competency.
Scope of Work:
The goal of the PSI/Ethiopia & MoH audit: To conduct a quality assurance audit of PSI/Ethiopia’s RISE program, in collaboration with the MoH, that focuses on improving access to family planning information, counseling, and services in rural health posts and health centers in RISE operating regions of Ethiopia.
In partnership the PSI and MoH audit team will utilize the following tools and instruments developed by PSI and agreed upon by the MoH to evaluate:
- The quality-of-service delivery in 12 facilities (Health Posts and Health Centers in RISE sites) across two regions (Oromia and SNNPR/Sidama regions)
- The quality of Smart Start sessions conducted by HEWs after they took training on Smart start tools. The mobilization was conducted by HEWs and WDAs. The auditors will evaluate the client mobilization and the smart start session.
- Compliance with the agreed-upon QoC standards which fall under five domains of quality: 1. Technical competency, 2. Client safety, 3. Information Exchange, 4. Interpersonal connection, 5. Continuity of Care
Job Requirements
What are we looking for? The basics
- Master’s degree in public health or related fields with five (5) years of demonstrated experience on SRH/FP program.
What would get us excited?
- Training on CFP.
How to Apply
Are you intrigued? Apply!
By following our 3 steps application process:
1. Fill out the application form using the following link: Online Application Form. It will only take 5 to 10 minutes.
2. Send your CV and application letter to [email protected] clearly mark “Application for Clinical and Program Quality Evaluator Position” in the subject line.
3. Check your email and make sure you receive an automatic response acknowledging receipt of your application that means your application was successful. If you don’t receive the automatic response, check again your subject line and if needed, re-submit your CV and application letter with the correct subject.
Application deadline November 8, 2021. We’ll call or e-mail you back if there is a good fit on both sides.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability.
More Information
- Address Addis Ababa
- Experience Level Senior
- Total Years Experience 5-10
- Qualification BA/BSc
