Customer Service Officer (Maker) for Branches under Addis Ababa Districtes
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Job Summery
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience
Zero (0) year of experience
To be permanently assigned after Six (6) months of intensive training.
Required Technical Competency
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Office applications and good command of the core banking system.
How to Apply
Note:
- Applicants should specify the vacancy number on the cover letter /application letter and fill all the details on application form from the link below and shall save in PDF format (mandatory).
Application form for online application.xlsx
- CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).
All relevant credentials stated on the application form /CV shall be scanned and attached in PDF format (mandatory).
More Information
- Address Addis Ababa
- Experience Level Trainee
- Total Years Experience 0-5
- Qualification BA/BSc
