Job Number 20022711
Job Category Food and Beverage & Culinary
Location Sheraton Addis, a Luxury Collection Hotel, Addis Ababa, Taitu Street, Addis Ababa, Ethiopia, Ethiopia VIEW ON MAP
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
staff is working together as a team to ensure optimum service and that guest
needs are met. Inspect grooming and attire of staff, and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools, cleaning all equipment and areas, locking doors,
etc. Inspect storage areas for organization, use of FIFO, and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability, service, safety, and well being
of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training,
scheduling, evaluating, counseling, disciplining, and motivating and coaching
employees; and serve as a role model and first point of contact of the
Guarantee of Fair Treatment/Open Door Policy process. Follow all company and
safety and security policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; and complete safety training and
certifications. Ensure uniform and personal appearance are clean and
professional, maintain confidentiality of proprietary information, and protect
company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests service needs, assist individuals
with disabilities, and thank guests with genuine appreciation. Speak with
others using clear and professional language. Develop and maintain positive
working relationships with others, support team to reach common goals, and
listen and respond appropriately to the concerns of other employees. Ensure
adherence to quality expectations and standards; and identify, recommend,
develop, and implement new ways to increase organizational efficiency,
productivity, quality, safety, and/or cost-savings. Read and visually verify
information in a variety of formats (e.g., small print). Visually inspect
tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk
for an extended period of time or for an entire work shift. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 50 pounds without
assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move through narrow,
confined, or elevated spaces. Move up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and
stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
More Information
- Address Addis Ababa
- Qualification BA/BSc