Jalo Hotel Shashemene is a new opening Four-star Hotel which embodies a feeling of home away from home for those who know appreciating the best, it is situated at the very heart of Shashemene City, Our exceptionally high level of employee engagement is one of the key success factors that we want to continue building on, thus we Would like to invite applicants for the vacant post of Front Desk Supervisor.
MAIN DUTIES AND RESPONSIBILITIES:
- Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
- Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
- Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.
- Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
- Follow up on hotel lobby area.
Required Number
- 1
Term Of Employment :
- Permanent
All applicants should be ready to work in shift timing
Job Requirements
REQUIRED QUALIFICATION
Education
- BA/ TVET Diploma in Front Office/Hotel Management/ or any related fields
Experience
- 2 years of Relevant experience In international Hotels /Knowledge of MS packages and IDS software is ( Desirable
Skills
- Exhibit excellent knowledge of customer service.
- Good interpersonal skills.
Additional Required Skill and Basic Competencies
- Good interpersonal communication & Customer handling skills
- Problem-solving skills
- Service-oriented
How to Apply
Interested and qualified applicants shall submit their application letter along with non-returnable recent C.V and supporting documents in person within 10 days from the first date of announcement to the Human Resource Department through the below address.
Address
- JALO HOTEL: Shashemene
- Email: [email protected]
- Head office: Addis Ababa, Bole woreda 03 (In front of Diamond Hotel) Genete Limat Building, 2nd floor
Note: Use ” Front Desk Supervisor. ” as the subject line of your email!
More Information
- Address Shashemene, Oromia
- Experience Level Mid level
- Total Years Experience 0-5
- Qualification BA/BSc
