HR Operations:
- Resolves identified data integrity issues as part of general day to day maintenance but also as part of core global HR processes
- Work with HR Operations Analyst to resolve/ action employee queries/ requests as required
- Support planned and ad-hoc global HRIS project activities – data loads and data cleansing, new HRIS deployments as defined by Global HR Operations
- Define, draft and submit change required by the business and HR Operation lead
- Work to a set of performance targets and look to identify continuous improvement opportunities on an ongoing basis
- Provide feedback to HR Operations Lead regarding challenges and opportunities for improvement in HR processes
- Use technology/ processes to support customer contact and track the resolution of each query/ request
- Ensure employees are notified when their query/ request has been completed including interim notification where something is taking longer to resolve
- Manages workflow ageing issues for WE driving EC throughput efficiency
- Drive up MSS and ESS adoption rates
HR Admin:
- Provide reliable, accurate and timely administrative support for the rest of HR, including:
- Manage and process HR transactions – Employee Life-cycle – Hire to Retire (e.g. KC1, KC2, KC3)
- Produce outputs (e.g., standard letters LOAs, letters for Promo/Trfs, changes in terms/conditions) (still to be confirmed)
- Resolution of data integrity issues associated with payroll in the absence of an EC interface flows within the BU
- Maintain employee data in an accurate and timely manner – myHR/SAP Mini Master/Kronos
- Execute predefined GCS Key controls on a Periodic, Monthly, Quarterly or Annual basis
- Provide employment verification
- Process employer certificates/VISA Letters
- Assist with generating standard and ad-hoc reports when required
- Maintain organisational management data (Org Management)
- Maintain personnel files (e.g. maintain required paper and electronic records for current employee personnel, provide for transfer of records, for example for retirements or transfers)
- Answer ad-hoc queries from employees
Qualifications/Requirements
- Relevant Bachelor’s degree or equivalent
- 3 Years working experience in a FMCG environment or similar role
- Attention to detail key to success in role
- Intermediate Excel knowledge.
- Ability and knowledge for effectively interacting with Business Users, middle- and senior managers and other stakeholders.
- Ideally experience in a HR System (preferably employee central)
- Ideally experience with reporting packages (Business Objects & Qlikview)
- Ideally ERP Systems i.e SAP, SAP Success Factors, SAP Mini-Master, Kronos and Laserfische
Relocation Eligible: Not Applicable
Job Type: Regular
More Information
- Address Addis Ababa
- Experience Level Mid level
- Total Years Experience 0-5
- Qualification BA/BSc
