Manager, Core and Auxiliary Application, Administration & Support 21 views

Taking its name from ZamZam Holy Water which gave life to the barren land of Makkah, springing the hills of Sara and Marwa; ZamZam Bank is working towards ensuring sustained economic growth.

Zamzam bank is aspiring and working relentlessly towards its vision of becoming the leading shari’ah compliant and all-inclusive bank in Africa by 2030. It is contributing to the economy by providing full-fledged interest free, affordable, effective banking and financial services to diverse individuals and organizations; and by promoting economic stability and financial access through its extensive branch networks.

The reputation of the bank is positioned on not only for its championship for pioneering financial inclusiveness, but also for its unwavering commitment to sheriah compliance products and services; strong networking; resources and organizational learning; innovative leadership and management practices; state of the art core banking systems and its international recognitions.

We are searching talented individuals to join us on our journey towards sustainable growth that enhance financial inclusion with a special focus on the part of society that is alienated from the financial system due to their religious beliefs or other factors. Is this you?

Your profile

Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness, we offer you these possibilities.

You are required to meet the following:

Place of work:Head Office

Salary: As per the Bank’s salary scale and attractive benefit packages.

Gender: Male/Female

Language: Knowledge of local language is advantageous

Knowledge of IFB is advantageous

What we offer you

• The position comes with a competitive salary and an attractive remuneration package.

Key Job Duties and Responsibilities:                

• Lead and monitor the investigation and resolution of complex and recurring problems in core banking system.
• Manage the customization, upgrade, parameterization of the core banking system based on the business requirement.
• Develop new functionalities and features on the core Banking based on the business requirement.
• Prepare technical and functional specifications for new applications and software acquisition process; and participate on the bid evaluation, implementation and testing process
• Properly implement version tracking system, changes management and configuration management for the core Banking for faster recovery and service continuity.
• Review and monitor the proper configuration, optimization and backing up of applications, patches, and scripts on an on-going basis with proper versioning. .
• Analyse, and recommend improvements to the Information Technology service management frameworks and implement in relation to application support as required;
• Review the prepared test areas and ensure that proper testing is conducted before releases/ upgrades are applied on production; and the proper change and release management procedures are followed in deploying releases/upgrades on production.
• Define user roles on the core Banking based on lowest risk level and higher security principles.
• Ensure end to end support are provided to users in core banking  and axillary applications
• Handle the communication with vendors of Core Banking related services in order to maximize their value in technical support, change management and upgrade of systems.
• Manager Core Application support
• Develop documents like user manuals, administration manuals and standard operating manuals on changes and developments on the core Banking;
• Analyse, and recommend improvements to the Information Technology service management frameworks and monitor its implementation in relation to application support as required
• Review the prepared test areas and ensure that proper testing is conducted before / releases/ upgrades are applied on production; and the proper change and release management procedures are followed in deploying releases/upgrades on production.
• Perform duties as assinged by its immediate and second Level supervisor”