Monitoring and Results Measurement (MRM) Officer 53 views

I.   About TechnoServe

TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries. Founded in 1968, we are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs and wealth for their families and communities. In East Africa, we operate in Ethiopia, Kenya, Rwanda, Tanzania, and Uganda. Across the region, we implement a range of large-scale value chain interventions, agribusiness programs and entrepreneurship/economic empowerment projects. With more than four decades of proven results, we believe in the power of private enterprise to transform lives.

 II. About the project

LI-WAY is a five-year program implemented by a consortium of partners composed of SNV Netherlands Development Organization (SNV), Mercy Corps (MC), TechnoServe (TNS) and Save the Children International by the financial support from the Swedish International Development Cooperation Agency (Sida). The overall objective of the program is to contribute to sustainable poverty reduction and social stability in Addis Ababa. The specific objective is to improve the livelihoods situation of 200,000 poor people, of which at least 50% are women and 75% youth, by increasing their income and access to economic opportunities. The program is achieving this through activating, catalyzing and promoting market-based solutions to address systemic constraints that undermine the potential of selected subsectors in creating jobs and increasing income for women, youth and the poor in Addis Ababa  In this engagement, TechnoServe focus on Growth Sector aiming to increase employment by increasing the performance of medium and large manufacturing firms

 III. Position description

The MRM Officer is responsible for:

– Supporting the design and regular update of IMT (Intervention Management Tool)

– Providing support to Intervention lead and broader consortium Li-WAY MRM team

– Learning and Knowledge Management

– Assisting the development of new data collection tools and training.

– Supporting the design and implementation of the intervention survey plan

– Preparing regular reports in a timely manner

IV. Duties and Responsibilities

 Support Designing and regularly updating the IMT (Intervention Management Tool)

o    Support designing the IMT with technical lead and MEL manager.

o    Regularly review the MRM section every quarter. 

o    In collaboration with intervention lead and MEL manager, design results chain for each intervention.

o    Ensure results chain and other IMT tools incorporate gender-responsive inductors and measurements.

o    Train enumerators on how to collect data in a gender-conscious way

 Providing support to Technical Team and broader consortium LI-WAY MRM team   

o    Provide regular support to technical team from diagnosis to implementation (full intervention cycle)

o    Review research tools and provide guidance for the technical team.

o    Carry out regular ad hoc action research as required by the technical team. 

o    Participate in a brainstorming session with the technical team

o    Review literature collects secondary data and provide background on intervention specific thematic areas.

o    Carry out landscape and case studies as necessary. 

o    Help other consortium MRM teams with document review and carrying out ad hoc research as necessary.

o    Participate in regular meetings with LI-WAY MRM team

o    Provide regular reports to LIWAY MRM team on the progress of intervention and IMT

Learning and Knowledge Management   

o    Capture learning from progress report, client and partner visits

o    Conduct action research, when necessary, and provide feedback to the technical team.

o    Manage online files using Google Drive (this includes creating profile and organizing file for each intervention, client and/or partners).

o    Share learning internally to TechnoServe and externally to the border Li-WAY consortium and other stakeholders. 

o    Create and maintain folders for each intervention, including subfolders for diagnosis, concept note, proposal, results in measurement and impact

o    Control file versions and set standards for sharing and editing.

o    Regularly collect progress update reports from partners and file accordingly

o    Maintain a database of the profile of partners, stakeholders and other relevant clients.  

Assisting the development of new data collection tools and training

o    Support the MEL Manager to design and prepare forms for effective data collection, such results monitoring tool, and manage the preparation of forms and distribution of forms to partners.

o    Test the first draft of questionnaires and collect feedback

o    Provide coaching and feedback on data collection tools and templates; as well as follow up coaching and support

o    Facilitate/deliver data collection tools and deliver related training; Provide Continuous coaching and feedback on data collection tools and training

o    Organize training for enumerators and supervisors; Organize payments for training to enumerators and supervisors as well as data collection team.

o    Configure tablets to pull monitoring contents from the online system at the same time sync with the system.

o    Monitor online tablet base training observation, evaluation and aggregation.

 Supporting the design and implementation of Project surveys

o    Support the design and implementation of evaluation surveys, including developing the work plan and budget for surveys; facilitate and deliver survey related training; Assist in survey development

o    Responsible for managing the implementation of evaluation surveys, including overseeing data collection, ensuring data quality, and analyzing data and report writing. 

o    Assist in adjustments to survey materials; Ensure the translated survey materials are congruent with the original language and check to format.

o    Assist in online survey programming

o    Support survey quality assurance using built-in algorithms (SurveyCTO and Google sheets)

o    Configure tablets and push survey questionnaires to tables.

o    Testing questionnaires using tablets and provide feedback.

 Prepare regular reports in a timely manner.

o    Respond to data and customized report requests in a timeline manner

o    Prepare accurate progress summaries from partners, firms and other stakeholders in advance and share to team coordinator and LI-WAY MRM team.

 Fulfil other duties and responsibilities:

o    Prepare miscellaneous different tools, materials to support project implementation

o    Assist in the development of a new/existing system to collect data from the field

o    Support evidence-based management and decision-making

o    Implement the project’s Learning Agenda, together with the technical lead coordinator and MEL Manager.

o    Any other duties assigned by the MEL Manager

Job Requirements

V.   Required Qualifications and Capabilities:


– A true passion for and commitment to fighting poverty and economically empowering youth and advancing gender equity.

– Experience working in relevant geographies; Knowledge of, familiarity and experience working with private sector companies in Ethiopia.

– Practical experience in working or carrying out study in manufacturing sector.

– Bachelor’s Degree in Economics, Statistics, Social Science and related field with a minimum of 3- 5 years’ experience in managing data

– Computer savvy: experience with software programs related to data analysis including a high level of proficiency in Excel.

– Experience deploying and using digital tablets for data collection

– Ability to balance multiple priorities and meet deadlines.

– Ability to work both independently and as part of a team.

– Fluency in Amharic and English; Oral and written communication skills that are clear and concise in both languages

– Keen attention to detail and highly organized

– Strong interpersonal and cross-cultural skills

 Attributes:

– Strong and very detailed oriented when planning and preparing documents

– Problem solver, a structured thinker with high attention to detail

– Innovative mindset; learning attitude

– Strong interpersonal and cross-cultural skills; effective negotiation skills

– Flexibility and ability to adjust to rapidly changing circumstances

– Committed to quality and achieving impact; motivated; high level of integrity and honesty

How to Apply

VI.       Application Instruction:

Qualified and interested applicants should Click here to apply for this position and submit a cover letter resume and salary history as a single document (either Word or PDF)  by September 27, 2020. Applications will be reviewed and considered as received/on a rolling basis. Please identify the position for which you are applying in the subject line.  Only applicants meeting minimum qualifications will be contacted. Please note that we are not accepting CVs that are not sent through the indicated link.

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