Office Assistant (21/20 ADD) S1 102 views

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory

Corporate Services Support

Job Description (Roles and Responsibilities)

The job holder will be expected to assist on office support operation in the British embassy Addis Ababa. In order to achieve this the job holder will:

  • Collects mails and envelops from security team and deliver to appropriate teams/officers – twice a day
  • Delivers stationery items to clients as the Office Management Support arranges
  • Assists on opening and distributing of parcels/mails to officers’ pigeonholes
  • Assists on proper arrangement of items in the stationery stores – assist on labelling shelves, loading and unloading items
  • Assists on arranging of outgoing bags to UK
  • Cleans and clears empty dip bags, rasps in dip bag room, stationery stores in a regular basis
  • Provides driving services for office support activities
  • Performs other duties given by immediate supervisor

Essential qualifications, skills and experience

  • Language: English
  • High School completion or College Diploma in business management or related
  • Experience of Customer Service Management, office support & clerical services
  • Ability to work with Outlook, Word, Excel
  • 3rd diving license

Desirable qualifications, skills and experience

  • Amharic

Required competencies

Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service, Delivering at Pace

Application deadline

Application deadline – day

Application deadline – month

Application deadline – year

27 October 2020



Type of Position


Working hours per week






Location (City)

Addis Ababa

Type of Post

British Embassy

Number of vacancies


Starting monthly salary ()

ETB 10,757.84

Start Date

Start Date – day

Start Date – month

Start Date – year

1 December 2020

Other benefits and conditions of employment

Learning and development opportunities (and any specific training courses to be completed):

The successful candidate will get access to a range of learning and development opportunities, including on the job customer service handling, team working. They will also be able to benefit from the wide range of training run by the British Embassy including on office software like PRISM and cross-cultural communication.

Working patterns:

The standard working hours of the British Embassy for office staff are 0800-1645 Monday-Fridays.

Additional information

Annual Leave and Public Holidays:

Locally engaged staff of all grades will be entitled to paid annual leave as follows:
Up to 2 years 22 days
After 2 years services 25 days
After 5 years services 30 days

In addition to annual leave, the British Embassy observes up to a maximum number of 14 Ethiopian, British and Religious public holidays each year. A list of such Embassy holidays will be published each year. Office Staff required to work on these holidays will be granted time off in lieu or overtime where circumstances permit.

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British Embassy will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. The responsibility lies on the successful candidate to;
    • Obtain the relevant permit
    • Pay the fees for the permit
    • Make arrangements to relocate
    • Meet the costs to relocation
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
  • Please log into your profile on the application system on a regular basis to review the status of your application.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

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