Receptionist 73 views

Division/Department: Human Resources Management/Administration

Reports to: the Manager

Essential Duties and Responsibilities:

• answer telephone, screen and direct calls
• take and relay messages
• provide information to callers
• greet persons entering organization
• direct persons to correct destination
• deal with queries from the public and customers
• ensure knowledge of staff movements in and out of organization
• monitor visitor access and maintain security awareness
• provide general administrative and clerical support
• prepare correspondence and documents
• receive and sort mail and deliveries
• schedule appointments
• maintain appointment diary either manually or electronically
• organize conference and meeting room bookings
• co-ordinate meetings and organize catering
• monitor and maintain office equipment
• control inventory relevant to reception area
• tidy and maintain the reception area
• good looking

Education and/or Work Experience Requirements:

•   First degree in Computer Science, office management or other business related fields
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software application
• knowledge of customer service principles and practices
• keyboard skills
•  ability to work a switchboard
• Can speak English fluently(Mandatory).
• Good looking

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the company standards, including meeting qualitative and/or quantitative productivity standards.