About the Job
Position Title: WASH Services Lead
Department/Program: Urban WASH
Level: TBD
Reports to: Direct: Regional Director, Urban WASH, Dotted line: Area office Lead
Based in: Adama and Hawassa
Required number: Two (one for each location)
Vacancy type: Internal and External
Duration of contract: Indefinite based on performance and availability of funds.
Remuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.
Vacancy posted date: December 5, 2024
Application Deadline: December 18, 2024
Who we are?
We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.
Join us!
There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.
PSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.
We are looking for a WASH Services Lead to provide technical support and advice to utilities to enable them professionalize WASH service and supporting the development and implementation of the Performance Improvement Plans, coordinate the activities of Urban WASH in the cities. Responsible for routine activities in business capacity building, business model rollout, and demand activation activities to generate sales. Manages day-to-day communication with the utilities, municipalities, and administrations. Engages the Addis Ababa-based technical teams to provide targeted technical assistance and promotes utilization of the available technical support pool to support each utility and municipality as needed, based on the results of the initial capacity assessments. Supports the development of citywide WASH business and investment plans, sanitation improvement plans, and water safety plans, providing both Technical Assistance and Organizational Development support as needed.
Sounds like you? Read on!
Essential Functions
Under the supervision of the Regional Director, the WASH Services Lead will:
- Support the Utilities to consolidate the corporatization process, improve operational efficiency to meet the performance standards, Support utilities to improve their operation man maintenance system, Developing and implementation of NRW reduction strategy, Water quality monitoring, Data system and supporting in developing and implementation of business plan for the utility that include both water supply and sanitation service
- Develop annual and quarterly implementation plans including program work plan, procurement needs and budget in accordance with overall program/s strategy and objectives. (Program planning and contribution to strategy)
- Develop monthly and quarterly progress reports based on the template provided by the communications team.
- Engage with relevant government/local partners to effectively foster coordination and partnerships with private sector partners/stakeholders to scale up (Public Private Partnership)
- Lead the task of developing and implementing the Utility Performance Improvement Plans (encompassing the items under first bullet above)
- Lead tasks related to citywide WASH business and investment plans, sanitation improvement plans, and water safety plans. (Program delivery)
- Constantly seek to improve private and public partners engagement, identify their barriers and facilitate solutions that can enhance their success.
- Represent the project in the respective region as a liaison with local administration and other stakeholders of the project. (representation)
- Provide regular, concise reporting on program activities, documenting and sharing key lessons on the potential to scale up identified business models with a private sector perspective. (Business Development)
- Support the development of WASH technical team, through periodic performance evaluations, coaching, mentoring, ongoing performance dialogue and feedback. (Team management)
- Oversee and ensure WASH business models/strategies, activity implementation, partnership and budget expenditures that adhere/comply to the standard. (Compliance)
- Additional assignments as required by the management and/or immediate supervisor (Delegation)
Key result areas
- Programmatic objectives in the respective region (e.g., utility performance improvement, regional adoption, learning, growth performance, capacity building.)
- Market development and enhancement (e.g., create new market, make existing markets work better, product and service accessibility)
- Facilitated services sales (e.g., meet sales targets through business partners)
- Entrepreneur development and sustainability (e.g., new entrepreneurs recruited and started operation, operator profitability)
- Private and public partners training, development, mentoring, and sustainability
- Stakeholder engagement: regional and local government officials, utilities
- Staff management: WASH Service Specialist, Market Facilitation Specialist, Data Analysis Specialist, finance/admin and grants Assistant
- Coordination and integration of implementation activities at major towns (e.g. logistics, planning, reporting, review of performance).
About You
Qualification
- Master’s degree in water engineering, sanitation, environmental science, management, Business Administration, Marketing, Economics or related field with six (6) years of demonstrated experience, of which two (2) years at a managerial level in business development-related programs.
OR
- Bachelor’s degree in engineering, environment, management, Business Administration, Marketing, Economics or related fields with at least Eight (8) years of demonstrated experience in a water utility, of which two (2) years at a managerial level.
Key Competencies
- Demonstrated experience in program management and business development,
- Preferably to have experience in design and implementation of utility performance improvement plans, training programs, community mobilization, working with government and non-governmental partners.
- Previous experience in supporting the WASH private sector, particularly in WASH and utility services.
- Excellent communication, strong leadership/management skills,
- Proficient in English and Amharic languages/ / both in oral and written communication
- Knowledge of regional languages is preferred.
- Comfortable using Microsoft Office and mobile applications.
- Willingness to be based in a regional office and travel extensively.
Required Skills
- Project management
- Communication
By following our 3 steps application process:
- Fill out the mandatory application form using the link. It will only take 5 to 10 minutes.
- Send your CV and application letter to [email protected] clearly mark “Application for WASH Services Lead Position” in the subject line.
- Check your email and make sure you receive an automatic response acknowledging receipt of your CV. If you don’t receive the automatic response, check again your subject line and if needed, re-submit your CV and application letter with the correct subject.
Application deadline is December 18, 2024. We’ll call or e-mail you back if there is a good fit on both sides.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation, or disability.
