Cafe Supervisor 33 views

Duties and Responsibilities

• Manage the food and beverage service in a hospitality outlet or unit.
• Train and supervise waiters and waitresses to give high standards of service in terms of time, quality, and personalization.
• Inspect table layouts in the station ensuring that they meet the standards set.
• Check and ensures the serviceability of equipment and furniture.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Prepare flammable items, if offered by the restaurant, with showmanship and authenticity in preparation
• Control the inventory of cutlery and service equipment allotted to the station.
• Advise guests on menus for special events.
• Assign duties ensuring equity of work.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Ensure that staff meets hygiene and discipline standards.

Academic qualification

• Education: BA degree in hotel and hospitals related field (MA preferred).and food and beverage service level 4.

Additional qualification

• Very good communication skills
• English and Amharic language proficiency
• Excellent Customer Service Skills
• Multi-Tasking Skill

Experience; 5 years and more in reanimated hotel or Restaurant

Working Location; Addis Ababa

Salary: By Negotiation