Delivery Driver 90 views

BACKGROUND:

EthioChicken is a leading distributor of chickens to rural farmers in Ethiopia. We are a rapidly growing Company that believes in investing in our employees and offers them opportunities for career advancement. EthioChicken is an Ethiopian based company.
Our Vision:

Our vision is to provide one chicken per person per year through smallholder farmers.

Our Purpose:

Our purpose is making farmers of Ethiopia healthier and wealthier.

SUMMARY OF POSITION

Delivery Driver will play a key role in distributing the company products (Day Old Chicks and Vaccine) promptly to our customers. Represent the company as a brand ambassador by embracing and demonstrating our values and culture at the highest level. This requires being professional and cost effective to increase the company’s profitability and customer satisfaction.

KEY PERFORMANCE INDICATORS

1. On Time Delivery %- The delivery driver will pick up and drop off the company products (DOC and Vaccine) while adhering to assigned routes and time schedules.

2. Customer Satisfaction- To succeed as a delivery driver, you should be polite and prompt with a commitment to providing our clients with an excellent experience.

3. 1 st Week Mortality- The driver is expected to minimize day old chick mortality in transportation by following all day-old chicks’ delivery procedures

4. Dead on Arrival – Ensure customers have a positive experience by reducing DOC stress.

KEY RESPONSIBILITIES

Execution and Communication

➢ Loading, transporting, and delivering products to customers in a safe, timely manner

➢ Drive safely and comply with the DOC and Vaccine handling and transportation procedures

➢ Return signed documents and transport equipment like chick crates and ice boxes

➢ Communicate with the agent before leaving the Hatchery and upon arrival

➢ Communicate with ASMs and Hatchery logistics Supervisors for any challenges along the route

➢ Notify the Mechanics and Logistics Warehouse and Vehicle Manager for any breakage on the vehicle.

Vehicle Management

➢ Regularly inspect vehicle health and complete logs and reports after every trip completion

➢ Follow up the regular oil, tires and spare parts to minimize the event of breakdown with the assistant of the mechanic.

➢ Abide with all transportation laws and maintain a safe driving record.

➢ Maintain operational excellence in vehicles and delivery assembly area (cleanliness, speed and accuracy) always.

Customer Satisfaction

➢ Ensure customer satisfaction by upholding our brand when attending to customer

➢ Ensure Vaccine is delivered to the customers place with the proper cold chain

➢ Make sure all customers count, receive, and sign when receiving products

QUALIFICATION

➢ Valid Third Level (Dry-1) driving license

➢ Diploma in auto mechanics (preferably)

➢ Good in spoken, reading and writing in English

➢ Excellent in reading, spoken and writing in Amharic

➢ Related industry or manufacturing work experience (Preferably FMCG)

Experience

➢ Two years and above driving experience.

Requirements

➢ Must be able to work under pressure, arrive on time, while maintaining a positive attitude and providing exemplary customer service.

➢ Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

➢ Has good personality and good communication with the customers

➢ Must be able to Provide Guarantor.