Director of Sales and Marketing 54 views

Job Description

Golden Tulip Addis Ababa Hotel is a Five Star upscale Hotel, part of international Hotel Chain, located in an expansive ground in a strategic location from International Airport, is looking for qualified candidates for the Director of Sales and Marketing vacant position.

Major Duties and Responsibilities:-

• Maintain and promote a team work environment with effective and clear communication amongst co-workers,
• Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage,
• Works with sales managers and sales executives to ensure understanding of sales strategy and effective implementation of this strategy for the segment,
• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS,
• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard,
• Ensure hotel meets or exceeds budgeted goals,
• Follow and track company cross-sell procedures,
• Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts,
• Organize travel agent month and travel agent appreciation rates for slow months,
• Assists with the development and implementation of promotions, both internal and external,
• Creating a focus on attracting new business,
• Attending and contributing to the monthly sales strategy meeting,
• Updating and owning the sales strategy & sales plan with the DOS and General Manager,
• Review and approves any special corporate negotiated rates by signing the CVGR (Company Volume guaranteed rate) contract,
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals),
• Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives,
• Recommends monthly room nights target goals for sales team members or sales executives,
• Participates in sales calls with members of sales team to acquire new business and/or close on business,
• Maintain and expand corporate incentive program via direct mail, personal visits etc.
• Oversee and ensure the updating of rates, promotions on hotel website, OTA’s (Online travel agents) without any rate parity,
• Responsible for the training of sales managers, sales executives and other staff,
• Follow and promote hotel standards with guests, co-workers,
• Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centers, electronic lead channels, etc.
• Monitors all day to day activities of direct reports,
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence),
• Perform other tasks assigned by supervisor.

Job by Golden Tulip Addis Ababa Hotel

Category: Sales and Marketing Director

Location: Addis Ababa

Career Level:   5+ years experience

Employment Type: Full time

Salary: As per the organization scale