ERP Functional Support 118 views

Data Management

• Lead and coordinate master data cleanup and migration.
• Define and enforce data quality standards (e.g., naming conventions, completeness).
• Own the item, customer, vendor, BOM, chart of accounts, etc. templates.

Training & Change Support

• Develop and manage training materials and quick guides by function.
• Organize hands-on training sessions by department.
• Provide post-go-live support as a “super user” or first line of help.

Process Documentation

• Help departments document “to-be” processes.
• Ensure ERP workflows are understood and used as intended.

Cross-Departmental Liaison

• Sit between IT, ERP partner, and business users.
• Drive weekly meetings with department focal points on data and training progress.

• BA Degree in Information systems, Computer Science, Software engineering and any related fields.
• Minimum 2 yr’s experience in ERP System
• Strong Business Understanding
• Experience working in Microsoft Dynamics (Business Central, NAV.) is an advantage
• Good communication skill and attention to detail