General Description
A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.
Specific Responsibilities:
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Support and advise Managers on proper policies and procedures
- Manage succession planning with senior managers during the bi-annual appraisal process
- Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Maintain online personnel system, payroll system, and monthly reporting
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Assist in determining departmental training requirements
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Assist in the organisation of Team Member social events
- Work with local organisations and schools to promote the hospitality industry
- Promote and endorse staff benefits
- Assist and resolve team member and management queries
- BA in Management/HR /Bussiness Management or related fields
- Five years experience in Human Resources Officer or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of hospitality
- Good knowledge of employment law and employee relations
- IT proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
- People management
- Planning
- Prioritization
- Attention to detail
Interested candidates who meet the qualifications can apply through one of the following methods:
In-Person: Submit your CV to the Director of Human Resources, Hilton Addis Ababa
Email: Send your application to [email protected]
Important: Clearly mention the position title “Human Resource Officer” in the subject line of your email.
Deadline to Apply: December 27, 2025
Only shortlisted candidates will be contacted.
More Information
- Address Addis Ababa
- Experience Level Senior
- Total Years Experience 5-10
- Qualification BA/BSc

