Key Account Manager 16 views

Euro World PLC Representation company based out of the United Arab Emirates with a presence across the Middle East, Africa, Europe, APAC and the Americas. Our representation services include services for Airlines, Hotels, Rail, Car Rentals, Destination Management & Tourism Boards, Travel Ancillary Products, and Travel Technology.

Department: Sales / Commercial Reports to: Country Manager

Job Summary:

We are seeking a results-driven and customer-focused Key Account Manager to manage and grow strategic airline partnerships. In this role, you will be responsible for developing long-term relationships with key clients, understanding their business needs,

Key Responsibilities:

• Develop and maintain strong relationships with key airline clients to foster trust and long-term engagement.
• Serve as the primary point of contact for all commercial interactions and strategic discussions with assigned accounts.
• Identify growth opportunities within existing accounts and create customized strategies to increase revenue and market share.
• Analyze performance data, prepare reports, and present insights to internal stakeholders and clients.
• Coordinate internally with operations, marketing, pricing, and product teams to ensure seamless service delivery and customer satisfaction.
• Lead contract negotiations, renewals, and service level agreements with key clients.
• Monitor industry trends and competitor activities to proactively identify risks and opportunities.
• Represent the company at industry events, trade shows, and client meetings.

Why Join Us?

• We offer a dynamic and inclusive work environment with opportunities for growth and professional development. Join a team that values collaboration, innovation, and excellence in the airline industry.

• Bachelor’s degree in Business, Aviation Management, Marketing, or a related field.
• Minimum of 5 years of experience in key account management, preferably in the airline, aviation, or travel industry.
• Strong understanding of airline commercial operations and sales cycles.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to manage multiple high-profile accounts and meet sales targets.
• Analytical mindset with strong problem-solving skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as required (domestic and international).
• Strictly airline, travel industry experience

Preferred Qualifications:

• Master’s degree or MBA.
• Multilingual skills are a plus.
• Experience working with global or multi-regional clients.

Other Skills and Attributes

• ‘Can do’ pragmatic attitude with a strong personal drive to achieve
• An understanding of agile marketing, ensures the team identifies and focus their collective efforts on high-value projects and then continuously and incrementally improve the results over time.
• An understanding of and belief in euro World PLC’s core values
• Excellent communication skills to inspire stakeholders and represent the brand
• Strong organizational skills to deliver multiple projects to deadline and budget and work under pressure
• Ability to work independently and in a team