UI/UX Specialist (1519) 22 views

Academic and Professional Qualifications

• BA/BSC Degree in Information Technology, Computer Science, Information System, Software Engineering or other related field.
• Relevant certification (s) is an added advantage.
• Tools (Figma and Adobe illustrator ,)

Experience

• Six (6) years relevant post qualification experience similar role

Functional/Technical Competencies

• User research & insight generation: Ability to conduct user research, interviews, and usability tests to gather actionable insights and understand user needs, behaviors, and pain points.
• Human centered design & usability: Ability to design intuitive user experiences by ensuring ease of use, logical flow, and accessibility across digital platforms.
• Prototyping & visual design: Ability to develop interactive prototypes, wireframes, and mockups that align with the Bank’s branding and digital design guidelines.
• New product development: Ability to translate customer insights and business needs into new digital products, features, and service enhancements.
• Digital product feasibility analysis: Ability to assess the viability of proposed digital products or services by conducting comprehensive cost-benefit analyses, evaluating potential risks, returns, and alignment with the Bank’s strategic objectives
• Interaction design: Define and optimize user interactions, including micro-interactions, behavior patterns, and user feedback mechanisms in digital products.
• Information architecture: Design and organize the structure, hierarchy, and navigation of content within digital products to ensure clarity and usability.

Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement
• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.
• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
• Continuous Improvement: Commitment to always finding ways to do things better.
• Agility: Ability to move quickly and easily.
• Responsiveness: Ability to adapt to change and meet new demands quickly.
• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
• Empathy: Understand and share the feelings, perspectives and experiences of customers.
• Data driven Consistently utilizing data to drive work and make informed decisions.
• Respect: is the glue that holds teams, organizations, customers together.
• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
• Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Place Of Work

• Head Office,Addis Ababa