Human Resources (HR) Officer 8 views

Patchee Food Manufacturing PLC

Position: Human Resources (HR) Officer

Patchee Food Manufacturing PLC is a confectionery manufacturing company specializing in the production of a wide variety of chocolates. We are seeking a qualified, experienced, and highly motivated Human Resources (HR) Officer to support and manage the company’s human resource functions, ensuring effective workforce management, employee relations, recruitment, performance management, HR administration, and compliance with applicable labor laws and regulations.

This is a full-time position based in our Addis Ababa office, requiring a professional with 3–5 years of relevant experience in human resource management, preferably in food manufacturing, FMCG, industrial, or other manufacturing environments.

The ideal candidate should have strong practical knowledge of HR operations, Ethiopian labor laws, recruitment and selection, employee relations, payroll administration, performance management, training and development, and HR policies and procedures. Experience managing factory employees, production workers, technical staff, and administrative personnel will be a significant advantage.

The HR Officer will play an important role in ensuring that the company attracts, develops, motivates, and retains qualified employees while maintaining a productive, disciplined, safe, and compliant working environment.

Key Responsibilities

• Manage day-to-day human resource operations and ensure the effective implementation of HR policies and procedures.
• Coordinate recruitment and selection processes, including job advertising, CV screening, interviewing, reference checks, and onboarding.
• Develop and maintain an updated employee database and personnel files, ensuring the confidentiality and accuracy of employee information.
• Prepare employment contracts, appointment letters, promotion letters, transfer letters, warning letters, termination letters, and other HR-related correspondence.
• Coordinate employee attendance, leave administration, overtime records, shift schedules, and absenteeism monitoring.
• Support payroll preparation by ensuring accurate employee attendance, overtime, allowances, deductions, benefits, and other payroll-related information.
• Ensure compliance with Ethiopian labor laws, employment regulations, and applicable statutory requirements.
• Handle employee relations matters, grievances, disciplinary cases, and workplace conflicts in a fair and professional manner.
• Coordinate employee performance appraisal processes and support the implementation of performance management systems.
• Identify employee training and development needs and coordinate relevant training programs.
• Support workforce planning and ensure the availability of qualified personnel to meet operational and production requirements.
• Coordinate the onboarding, orientation, and induction of newly recruited employees.
• Monitor employee probation periods and coordinate performance evaluations before confirmation.
• Develop, implement, and maintain HR policies, procedures, employee handbooks, and internal HR guidelines.
• Coordinate employee separation processes, including resignation, termination, clearance, and final settlement documentation.
• Support occupational health and safety initiatives in collaboration with factory management and relevant departments.
• Promote employee engagement, teamwork, workplace discipline, and a positive organizational culture.
• Coordinate with production, finance, administration, procurement, and warehouse departments to address workforce-related matters.
• Prepare periodic HR reports covering headcount, recruitment, turnover, absenteeism, attendance, training, and employee performance.
• Maintain proper documentation and records for labor inspections, internal reviews, and external audits.
• Assist management in organizational development, workforce optimization, and employee retention initiatives.
• Advise management on HR-related issues and recommend practical solutions to improve employee productivity and organizational effectiveness.

Required Skills

• Strong practical knowledge and proven experience in Human Resource Management and HR Administration.
• Excellent understanding of recruitment, selection, onboarding, and workforce planning.
• Good knowledge of Ethiopian labor laws and employment regulations.
• Experience in employee relations, grievance handling, conflict resolution, and disciplinary procedures.
• Practical knowledge of payroll administration, attendance management, leave administration, and overtime calculation.
• Ability to prepare employment contracts, HR letters, personnel records, and other HR documentation.
• Knowledge of performance management systems, employee appraisal, and performance improvement processes.
• Experience in training needs assessment, employee development, and training coordination.
• Strong understanding of HR policies, procedures, organizational structures, and personnel administration.
• Ability to manage employee records and maintain confidentiality of sensitive HR information.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience using HR information systems (HRIS), payroll software, or ERP systems is an advantage.
• Strong communication, interpersonal, negotiation, and problem-solving skills.
• Ability to handle multiple HR responsibilities and prioritize tasks effectively.
• Excellent report-writing, documentation, and analytical skills.
• Ability to work independently while collaborating effectively with management and employees.
• Strong ethical standards, professionalism, integrity, and attention to detail.

Desired Skills

• Previous HR experience in food manufacturing, FMCG, confectionery, industrial, or other manufacturing industries.
• Experience managing both factory employees and office-based personnel.
• Understanding of factory workforce management, production shifts, overtime, attendance, and labor productivity.
• Experience in developing and implementing HR policies, procedures, and employee management systems.
• Knowledge of occupational health and safety requirements and workplace compliance.
• Experience in organizational development, employee engagement, and workforce retention strategies.
• Ability to identify HR challenges and recommend practical solutions that improve employee productivity.
• Fluency in both written and spoken English and Amharic; additional languages are a plus.
• Strong teamwork, interpersonal, leadership, and coordination skills.
• Demonstrated analytical thinking, sound judgment, adaptability, and problem-solving abilities.
• Ability to maintain positive working relationships with employees, management, government offices, and external stakeholders.

Skills (Mandatory)

• Human Resource Management and HR Administration.
• Recruitment, Selection, and Onboarding.
• Ethiopian Labor Law and Employment Regulations.
• Employee Relations, Grievance Handling, and Conflict Resolution.
• Payroll Administration and Attendance Management.
• Leave, Overtime, and Employee Benefits Administration.
• HR Policies, Procedures, and Personnel Documentation.
• Performance Management and Employee Appraisal.
• Workforce Planning and Employee Management.
• Training and Development Coordination.
• Employee Database and Personnel Records Management.
• Microsoft Office (Advanced Excel, Word, and PowerPoint).
• HR Reporting and Documentation.
• Communication, Interpersonal, and Problem-Solving Skills.
• Confidentiality, Integrity, and Professional Ethics.

Skills (Desired)

• Experience in Food Manufacturing, FMCG, Confectionery, or Industrial Organizations.
• Factory Workforce and Shift Management.
• HRIS, Payroll Software, and ERP Systems.
• Organizational Development and Workforce Optimization.
• Employee Engagement and Retention Strategies.
• Occupational Health and Safety Coordination.
• Training Needs Assessment and Development Planning.
• English and Amharic Language Proficiency.
• Teamwork, Leadership, Analytical, and Negotiation Skills.

Qualification and Experience

• Education: Bachelor’s degree in human resource management, Management, Business Administration, Public Administration, or a related field.
• Work Experience: 3–5 years of relevant experience in Human Resource Management and Administration.
• Preferred Industry Experience: Food Manufacturing, FMCG, Confectionery, Industrial, or other manufacturing industries.
• Priority Consideration: Candidates with demonstrated hands-on experience in factory HR management, recruitment, payroll coordination, employee relations, Ethiopian labor law compliance, and workforce administration.