Introduction 

Amref Health Africa, headquartered in Kenya, is the largest Africa based international non-governmental organization (NGO) currently running programs in over 35 countries in Africa with lessons learnt over 60 years of engagement with governments, communities and partners to increase sustainable health access in Africa. Amref Health Africa also incorporates programme development, fundraising, partnership, advocacy, monitoring and evaluation, and has offices in Europe and North America as well as subsidiaries; Amref Flying Doctors, Amref Enterprises and the Amref International University. Amref Health Africa has been active in Ethiopia since the 1960’s and became fully operational and registered as an international NGO in 2002.

The Improve Primary Health Care Service Delivery (IPHCSD) Project is a five-year project funded by the Bill and Melinda Gates Foundation and being implemented in collaboration with Amref Health Africa and JSI Research & Training Institute, Inc. aims to strengthen the functionality of and bidirectional linkage across PHC delivery platforms, health posts, health centers, and primary hospitals, ultimately improving reproductive, maternal, newborn, child, and adolescent health and nutrition (RMNCAH-N) outcomes. The project used the HEPO roadmap as an entry point, where community engagement strategy is a top priority intervention to accelerate the roadmap implementation which greatly contributes to the access to and use of essential health services. As part of this effort, the IPHCSD Project is closely working with the MOH Community Engagement and PHC Lead Executive offices to provide technical and financial support on HEP optimization roadmap implementation and supported to redesign and contextualize community engagement strategies through the active participation of key stakeholders at all levels.

As part of its effort, IPHCSD is closely working with Community Engagement and PHC Lead Executive office of the Ministry of Health (MoH) and provides technical and financial support on HEP optimization roadmap implementation, particularly on the re-designing community engagement strategies through the active participation of other key stakeholders at all levels.  So far, there has been a continuous supporting the MOH and region’s efforts on community engagement through providing capacity enhancement training, regular monitoring, and performance review so as to enhance active participation of the community health leaders who are voluntarily serving the community and support the HEWs in mobilizing communities and promoting health service and bridge the community with the health system to increase service access and community referral linkage and improve health seeking behavior and service utilization. .

To this effect, IPHCSD project is planned to adapt the Leap mobile health (mHealth) as one of learning platform which used to train frontline health workers, primarily the Health Extension Workers (HEWs) in delivering the essential health services packages notably during the COVID-19 pandemic. By taking key lessons learned and experience from the implementation of the mobile-based training platform initiative for HEWs, the Ministry of health has highly recommends to adapt this best practice and develop mobile-based learning platform to apply for volunteer community health leaders: (Village Health Leaders (VHL)[1], WDGs, Makafeta[2] health leaders, Reer[3] health leaders, Eagn[4]health leaders and Reera[5] health leaders as an alternative method for continuous capacity development efforts to train on and enable them to deliver essential RMNCAH-N services key messages and create community awareness through Interactive Voice Response (IVR) and SMS technology in their local languages using any type of mobile phone mainly basic phones as part of the community engagement strategy training package.

This term of reference will be used as a guide in the audio recording and translation of mobile-based learning platform for volunteer community health leaders to build their capacity and create community awareness using the Leap mHealth platform as one community engagement strategy training package.

 Objectives

The main purpose of this consultancy is:

• Translate the Amharic script into Agnuak and Nuer languages by ensuring cultural sensitivity and linguistic appropriateness, maintaining the meaning and intent of the content
• To prepare a high-quality audio recording content production of “m-Learning scripts” to be compatible to audio application

Purpose of the assignment 

We would like translate the Amharic script in to three local languages and the audio recording is to fully capture all the contents stated in the m-Learning audio-recording scripts . However, we are open to accept an expert`s opinion that would best suit our needs and make the audio recording complete.

Methodology:

• Discussion with relevant project team
• Translate the Amharic version of the training document in to Agnuak and Nuer languages
• Get approval on the draft translated document of Agnuak and Nuer languages
• Audio recording of the translated document
•  Submit the audio recording with flash disk

Scope of work

The consultant should engage one health expert especially who is a health worker and have an experience of working on Primary health care and health extension program and the consultant undertakes the operation with the highest standards of professional and ethical competence and integrity and he/she is strongly encouraged to develop highly quality audio recording which is compatible for any kind of audio player and translation capacity of Agnuak and Nuer languages.

The Consultant is required to perform the following functions at minimum:

1. Translating the Amharic script in to Agnuak and Nuer languages based on local context
2. Produce audio records by using professionals who speaks Agnuak and Nuer as a mother tongue language, and who fulfill the required sex variation as per the script
3. Closely work with organizational Leap, SBCC and PHC units on technical issues on contents related to the audio recording
4. Translate the scripts and shared for feedback
5. Develop the audio recording and share for feedback
6. Incorporate all provided feedback and share the audio recording for approval
7. If approval is obtained, submit the audio record with flash disk

[1] Agrarian community

[2] AFAR pastoral community

[3] SOMALI pastoral community

[4] SOUTH OMO pastoral communities

[5] BORENA pastoral community

Preliminary Evaluation Criteria

Bids will be evaluated based on the below criteria.

Bids lacking any of the documents below will be considered as non-responsive and therefore will be eliminated at this stage.

Note: Bids missing any of the 3 mandatory requirements above will be considered as non-responsive bid and therefore will be eliminated at this stage. 

Technical evaluation criteria

Inputs from Amref Project, SBCC, Leap and PHCU Team 

Amref Project, Leap, PHCU and SBCC team will provide:

1. Relevant documents to be translate
   1. Relevant documents to be audio recording
      1. Guidance and follow up to the whole translations and audio recording process
      2. Feedback and approval to translation and audio recording operation plan
      3. Feedback and approval to the audio recording work

Deliverables

The Consultant will provide:

1. Translated scripts in each respective language
   1. Audio recording and translation operation plan which details the methodology/approaches and timelines associated with the audio recording
   2. Starting from the date of agreement with Amref Health Africa, the consultant is expected to deliver the assignment within 40 days.
   3. Final audio record with flash disc

Organizational Capability Statement 

This statement should include three references (with contact information) who can comment on past performances and client services. Key Staff to be assigned to this contract, including CVs and a short summary of relevant experience and qualifications.

Cost Proposal

Under this anticipated purchase order, bidders must submit a separate cost estimate, itemizing all costs associated with the deliverables. The budget section must be in Ethiopian Birr. The price must be mentioned in the budget section by per page for translation and audio recording by minute. 

Payment Modality

• The payment will be issued in two phases with the first payment of 30% after the signing of the contract agreement, submitting the inception report and detail action plan and  the remaining 70% after delivery of the final product as reviewed and approved by the Project team.