Job Description
- Handle all customers related issues
- Sell company’s services
- Process orders and transactions
- Deliver information about a company’s offerings
- Provide proactive customer outreach
- Handle customer complaints
- Collect and analyzing customer feedback
- Respond to customer reviews
- Tracking customer service KPIs and metrics
Job Requirements
- Bachelor of Art Degree in Business Management or Marketing or Economic
Experience
- Fresh graduate /Two years of total work Experience in Similar and related Business companies
Competence
- Good interpersonal and communication skill
- strong research and strategic analysis skills
- Business Intelligence
- Industry/market knowledge and expertise
- Customer Relationship Management
- Team Work
More Information
- Address Ethiopia
- Experience Level Trainee
- Total Years Experience 0-5