Job Description
Customer Service Officer (Maker)-For Branches Under Addis Ababa District Offices
DB/ Vacancy- 0100/22
Job Summary
· The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
· Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration.
Year of Graduation: –
· July 2020 G.C and After.
Experience
· Zero (0) year of experience.
Required Behavioral & Leadership Competency
· Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
· Creativity and innovation skills.
· Action oriented.
· Quality focus and attention to detail.
· Professionalism and integrity in line with Dashen Bank values.
· Good oral and written communication skills.
· Critical and analytical thinking and problem solving skills.
· Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
· Good customer relationship management skills (internal and external customers).
· Risk awareness and focus-demonstrates understanding of risk management practices, standards and regulatory requirements.
Language Ability: –
· Ability to communicate in local languages is an added advantage.
Age:
· Not more than 25 Years.
1. Interested and qualified applicants should apply through the link
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
More Information
- Address Ethiopia
- Experience Level Trainee
- Total Years Experience 0-5
Accounting - Banking - Business - Development - Finance - Insurance
