eCHIS Field Supervisor – ( Consultant for 6 Months) 69 views

Background:

John Snow, Inc. (JSI) is a public health management firm, headquartered in the United States, dedicated to improving the health of individuals and communities throughout the world. JSI has been implementing public health work in Ethiopia for over 25 years.

JSI is implementing the five-year Digital Health Activity in Ethiopia, which is funded by the United States Agency for International Development (USAID). The purpose of this Activity is to support the Government of Ethiopia (GOE) to improve the quality of health services and create a sustainable health care system through the use of data for decision making, as well as to provide similar services to other countries in Africa or to respond to a crisis in Ethiopia (as needed). The primary objectives of the Activity are to 1) support information technology systems and data repository at all levels; 2) build a culture of data use; and 3) improve capacity and governance of MOH health information systems management.

Major responsibilities:

Specific responsibilities of the eCHIS Field Supervisor will include, but is not limited to the following:

● Closely supervise and follow up with the eCHIS field officers to make sure proper implementation of the application in each woreda

● Supervise eCHIS implementation woredas for the functionality of the tool, utilization and addressing/reporting of any issues in a timely manner.

● Troubleshoot eCHIS tablets and applications, etc during site visits.

● Immediately communicate to the Area implementation managers ,the public sector and the central support team when there are issues that he/she is not able to solve

● Supervise sites that are using project applications, monitor their functionality, and address/report any issues in a timely manner.

● Mentor and support all HEWs within the eCHIS implementation woredas

● Coordinate PHCU level periodic ISS,mentorship and PRMs with the case team heads and HEWs focal regularly to monitor progresses that has been made

● Report the activity status bi-weekly to the immediate supervisor

● Provide field support to both woredas to ensure the regular use and management of data.

● Engaged in capacity enhancement activities to prompt the use of routine health data for evidence-based decision making at woreda and HF level through organizing mentorship, training and workshops.

● Support RHBs in conducting periodic ISS, PRMs focused on eCHIS together with the data use officers.

● Support the community health information system including efforts to digitize it.

● Support and assist leadership staff at the woreda and facility levels to use the data from eCHIS for decision-making, and forecasting.

● Establish and maintain a good working relationship with the site users and regularly meet with regional and zonal managers to ensure they are generating and using reports from eCHIS

● Provide technical assistance, supportive supervision, and monitoring and evaluation support for the system as needed.

● Help coordinate and attend relevant TWG meetings at the regional, zonal, and woreda levels.

● Conduct supportive supervision visits to the HPs found in assigned woredas to provide on the job training and solve encountered problems.

● Liaise with the eCHIS field supports to investigate reported system malfunctions and take immediate action to remedy the situation, in conjunction with relevant stakeholders.

● Identify and report any bugs, problems, issues, requests for improvements from the system to the relevant Project Manager and other IT support staff.

● Work and coordinate with the respective Area Implementation Managers to use resources efficiently and to jointly solve challenges encountered.

● Prepare weekly reports to the respective Area Implementation Manager on planned and ongoing activities, progress on supervisory site visits, constraints, and related issues.

● Prepare expense reports and settles advances in a timely manner.

● Responsible for implementing JSI’s Accountability Framework and Code of Conduct, and adhering to JSI’s polices on fraud management.

● Perform other duties and responsibilities as assigned.

Applicants for this position should possess the following qualifications:

● Bachelor’s degree in a relevant discipline (i.e. Public Health) is preferred

● Minimum three years of experience working on Health Information System support is required

● Experience working on the implementation of health data capturing tools is required

● Must have a thorough understanding of the Ethiopian healthcare system structure and data strategy

● Knowledge of systems that are used at the woreda and facilities level such as eCHIS, DHIS2 is required

● Knowledge of relevant applications, big data solutions, and tools is a plus

● Should have experience supervising both technical and administrative staff

● Proven experience working with senior government officials

● Experience in logistics/supply chain management and or public health commodities management is desired

● Deep knowledge of the business processes at the Regional and woreda level is desired

● Previous work experience with USAID-funded projects is preferred

● Strong representational and interpersonal skills

● Must be willing and able to travel 90% of the time

● Excellent written and verbal English; proficiency in Amharic.

● Proficiency in standard computer packages (e.g. Word, PowerPoint, Excel) relevant to the work.

JSI/WEI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or protected veteran status in any employment decisions. M/F/V/D.

JSI is a child-safe organization, and the safety and well-being of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.