Executive Housekeeper (House Keeping & Laundry Manager) 6 views

Full Time Addis Ababa Hotel and Hospitality - Management

About the Job

Job Summary

As an Executive Housekeeper/ Housekeeping & Laundry Manager, you are responsible for overseeing all housekeeping & Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/housekeeping & Laundry Manager will also be required to evaluate guest satisfaction and set department targets and objectives

Roles & Responsibilities

  • Oversee housekeeping & Laundry Operations
  • Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
  • Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Maintain good communication and work relationships in all hotel areas
  • Ensure staffing levels cover business demand and Ensure ongoing training
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Manage staff performance issues in compliance with company policies and procedures
  • Competent in property management systems and Assist other departments wherever necessary
About You
  • Minimum Diploma/Associate Degree or above in Relevant fields of study
  • A Minimum of 5 Years Housekeeping/laundry experience in the hotel/leisure/retail sector of which 3 years in a managerial or supervisory capacity
  • A successful track record of managing a large team
  • High level of commercial awareness and cost control capabilities
  • Previous experience of managing a department and Profit and Loss account
  • Excellent leadership, interpersonal and communication skills
Requirement Skill
• Creativity
Analytical and problem-solving skills
• Strong coordination and networking skills
Ability to coordinate multiple tasks and work under pressure.
Ability to work under pressure and meet deadlines
How To Apply

Interested & Qualified Candidates can send their 3-4 Pages CV only by email to [email protected] or Drop your CV only at the Office of the Director of Human Resources-Hilton Addis Ababa

More Information

  • Experience Level Senior
  • Total Years Experience 5-10
  • Qualification Diploma, BA/BSc
Apply for this job
USD Full Time, 40 hours per week 2026-05-09
About the Job
Job SummaryAs an Executive Housekeeper/ Housekeeping & Laundry Manager, you are responsible for overseeing all housekeeping & Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/housekeeping & Laundry Manager will also be required to evaluate guest satisfaction and set department targets and objectivesRoles & Responsibilities
  • Oversee housekeeping & Laundry Operations
  • Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
  • Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Maintain good communication and work relationships in all hotel areas
  • Ensure staffing levels cover business demand and Ensure ongoing training
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Manage staff performance issues in compliance with company policies and procedures
  • Competent in property management systems and Assist other departments wherever necessary
About You
  • Minimum Diploma/Associate Degree or above in Relevant fields of study
  • A Minimum of 5 Years Housekeeping/laundry experience in the hotel/leisure/retail sector of which 3 years in a managerial or supervisory capacity
  • A successful track record of managing a large team
  • High level of commercial awareness and cost control capabilities
  • Previous experience of managing a department and Profit and Loss account
  • Excellent leadership, interpersonal and communication skills
Requirement Skill
• Creativity
Analytical and problem-solving skills
• Strong coordination and networking skills
Ability to coordinate multiple tasks and work under pressure.
Ability to work under pressure and meet deadlines
How To Apply
Interested & Qualified Candidates can send their 3-4 Pages CV only by email to [email protected] or Drop your CV only at the Office of the Director of Human Resources-Hilton Addis Ababa

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