General Services Section Head 40 views

Description:

• The General Services Section Head is responsible for managing and coordinating all general support services required for smooth factory and office operations in an FMCG/manufacturing environment. The role ensures efficient administration of facilities, transport, security, utilities, catering, cleaning, and related services while maintaining cost control, safety, and compliance.

Key Responsibilities:

• Plan, coordinate, and supervise general services including facilities management, utilities, transport, security, cleaning, and catering services.
• Ensure availability and proper maintenance of buildings, offices, factory premises, and common facilities.
• Manage company vehicles, fuel usage, drivers, maintenance schedules, and transport logistics.
• Coordinate security services and ensure the safety of company assets, employees, and premises.
• Oversee utilities management (water, electricity, waste, and other services) and monitor consumption and costs.
• Administer procurement and inventory of general service supplies, furniture, and office equipment.
• Support employee welfare services such as canteen, uniforms, ID cards, accommodation (if applicable), and office services.
• Prepare and monitor general services budgets and control operational costs.
• Maintain service contracts with vendors and ensure service quality and compliance with agreements.
• Prepare periodic reports on general services performance, costs, and resource utilization.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Lead, supervise, and develop general services staff.
• Perform other related duties as assigned by the immediate supervisor.

Education:

• Bachelor’s Degree in Management, Business Administration, Public Administration, Logistics, or a related field.
• Additional training in facilities or fleet management is an added advantage.

Experience:

• Minimum of 5 years of relevant experience in general services or administration, preferably in an FMCG or manufacturing environment.
• At least 2 years of supervisory or leadership experience.

Core Competencies:

• Strong knowledge of facilities, transport, and general services operations.
• Experience in vendor and contract management.
• Good planning, budgeting, and reporting skills.
• Strong leadership, coordination, and problem-solving abilities.
• Ability to work in a fast-paced, shift-based manufacturing environment.