- Running regular checks on network and data security,
- Identifying and acting on opportunities to improve and update software and systems,
- Developing and implementing IT policy and best practice guides for the organization,
- Designing training programs and workshops for staff,
- Conducting regular system audits,
- Running and sharing regular operational system reports with senior staff,
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages,
- Managing and reporting on allocation of IT budget,
- Providing direction for IT team members,
- Identifying opportunities for team training and skills advancement,
- Managing information technology and computer systems,
- Controlling and evaluating IT and electronic data operations,
- Collaborative team member,
- Experience coordinating installations, upgrades, and maintenance,
- Ability to identify software needs,
- Knowledge of architecture processes and performance reports of operating systems,
- Strong critical thinking skills,
- Manage information and data management across the firm,
- Plan, organize, control and evaluate IT and electronic data operations,
- Design, develop, implement and coordinate systems, policies and procedures,
- Ensure security of data, network access and backup systems,
- Act in alignment with user needs and system functionality to contribute to organizational policy,
- Identify problematic areas and implement strategic solutions in time,
- Audit systems and assess their outcomes,
- Preserve assets, information security and control structures,
- Handle annual budget and ensure cost effectiveness,
- Proven working experience as an IT Manager or relevant experience,
- Excellent knowledge of technical management, information analysis, and computer hardware/software systems,
- Expertise in data center management and data governance,
- Hands-on experience with computer networks, network administration and network installation,
- Ability to manage personnel,
- Lead large IT projects, including the design and deployment of new IT systems and services,
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure,
- Help define IT infrastructure strategy, architecture, and processes,
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs,
- Assess vendors and develop test strategies for new hardware and software,
- Troubleshoot hardware and software issues related to internal IT,
- Generating performance reports for operating systems,
- Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations,
- Evaluating technology risks to develop a very good disaster recovery plan and backup procedures,
- Remaining up to date with advances in technology and industry best practices,
- Commitment to building a culture of learning, including a demonstrated track record of training junior staff,
- Firm grasp on IT infrastructure and operations best practices.
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