Project Mobilization and Monitoring Officer 14 views

ABOUT FC AFRICA

FC Africa (formerly First Consult) is a leading Pan-African advisory and development consulting firm headquartered in Addis Ababa, with multiple offices across East Africa. We deliver integrated solutions across development programming, investment facilitation, and advisory services, working with governments, development partners, and private sector clients to drive inclusive economic growth and systemic transformation. With over two decades of experience, FC Africa combines deep contextual knowledge with global best practices to design and implement high-impact programmes that address market constraints, strengthen institutions, and unlock opportunities for underserved populations. We operate through a collaborative, entrepreneurial, and evidence-driven approach, emphasizing locally led solutions, strong partnerships, and sustainable impact. FC Africa has built a strong reputation for delivering complex, multi-stakeholder programmes across sectors including financial inclusion, workforce development, and enterprise growth. Through its diverse portfolio, we continue to expand our footprint while maintaining a strong commitment to quality, innovation, and long-term development outcomes.

POSITION SUMMARY

We are seeking a driven and detail-oriented Project Mobilization and Monitoring Officer to join our growing PMU. This is intended to strengthen FC Africa’s project mobilization, invoicing, reporting, client satisfaction monitoring, and output documentation functions. The successful candidate will serve as the operational backbone of the PMU, ensuring every active project is properly set up, tracked, and closed out in accordance with FC’s Project Management Policy.

KEY RESPONSIBILITIES

Project Mobilization

• Lead kick-off processes for all new projects — set up tracker entries, confirm team roles, and verify contract conditions before work commences.
• Coordinate with HR and technical teams to identify resource needs and facilitate timely recruitment of key project positions.
• Ensure internal kick-off meetings, Detailed Implementation Plans (DIPs), procurement plans, and MERL plans are in place and documented.
• Translate contract details into the PM tracker promptly upon project approval.

Project Tracking & Monitoring

• Maintain and continuously update the PM tracker as the source of information for all active projects.
• Monitor project implementation against planned scope, timeline, and budget; flag deviations to the Commercial Director.
• Participate in program review meetings and review narrative and financial reports to support performance monitoring.
• Track available organizational resources, including assets, personnel, and project site logistics.

Invoice & Revenue Follow-Up

• Track all project receivables and follow up on outstanding invoices in coordination with the Finance team.
• Update billing milestones in the PM tracker and escalate overdue invoices to leadership.

Reporting

• Manage the reporting calendar and ensure timely submission of donor progress reports, internal updates, and output summaries.
• Prepare weekly reports to respective program leads (cc: Commercial Director) and monthly reports to FC Senior Management Team (FC-SMT).
• Support program teams in delivering all required reports to clients and donors per the predetermined schedule.

Client Satisfaction

• Proactively monitor client feedback throughout the project delivery cycle using pre-designed questionnaires.
• Document client satisfaction assessment findings and communicate results to relevant stakeholders.
• Escalate client concerns to the Commercial Director before they develop into material issues.

Output Documentation & Close-Out

• Ensure all project deliverables, lessons learned, and outputs are formally documented and filed in line with FC’s PMU departmental policy.
• Develop and coordinate detailed project close-out plans with HR, Finance, and program teams.
• Follow up to ensure timely final reporting, settlement of outstanding invoices, and proper HR notifications at project end.

Risk Management Support

• Identify and log project risks related to contracts, budgets, and deliverables.
• Support the development of risk mitigation strategies and escalate critical risks to the Commercial Director and FC-SMT as needed.

Education

• Bachelor’s degree in Project Management, Business Administration, Economics, Development Studies, or a related field.
• A relevant postgraduate qualification or certification (e.g., PMP, PRINCE2, PMD Pro) is an advantage.

Experience

• Minimum of 2–4 years of relevant work experience in project coordination, project management, or a closely related role.
• Experience working within a development organization is strongly preferred.
• Demonstrated experience managing project trackers, preparing reports, and coordinating across multiple teams.
• Prior exposure to donor reporting requirements and project lifecycle management is an added advantage.

Skills & Competencies

• Strong organizational and coordination skills with keen attention to detail.
• Excellent written and verbal communication skills in English.
• Proficiency in project management tools and Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to manage multiple priorities under deadline pressure.
• Collaborative team player with the ability to work cross-functionally with Finance, HR, MERL, and program teams.
• High level of integrity, accountability, and professional discretion.