Quality Assurance Head 67 views

KEY JOB PURPOSE

 Monitor, coordinate, and manage compliance to slaughterhouse quality assurance, health, and safety activities to ensure products, services, and the work environment meets the required operating requirements in terms of quality/food safety and OHS, in support of the achievement of business objectives.

Essential Embedded Knowledge

• LUNA vision, mission, values, and code of ethics
• Slaughterhouse business value chain and processing knowledge
• Quality, Food Safety, and OHS strategy, and LUNA operating requirements
• Applicable policies, procedures, practices, and national/international legislation
• Master data and information management systems and quality assurance tools related to slaughterhouse operations

 The QA Head is required to:

• Do a walk-through of the lab, work stations, and the plant on a daily basis to monitor a range of operational compliances, housekeeping, and work environment.
• Support continuous improvement of best practice, and gather and share learnings with the slaughterhouse team, process owners, and process areas wherever possible.
• Demonstrate a high level of ability to identify and resolve problems and prevent recurrence wherever possible. This includes the ability to determine root causes and symptoms of problems, and make sound decisions in the resolution.

 ORGANISATIONAL CHART

 The quality assurance head is a member of the slaughterhouse middle management team and is supervised by the slaughterhouse leadership and technically will report to the central quality and food safety head. The role is responsible for driving all activities related to quality assurance and OHS, and with ensuring that company’s quality and food safety policies are effectively implemented and practiced for delivering best products and services at all times and continually improve the performance.

  Describe the level of interaction within and outside of the company as well as the nature and purpose of the interaction.

 Interacts with all slaughterhouse team members and management as well as the system team on a daily basis. Escalates QA issues to Quality/Food Safety Head or slaughterhouse managers when required. Ensures all production processes align with company’s quality and food safety requirements.

 KEY OUTPUTS AND ACCOUNTABILITIES

Build and manage strategic QA understanding

• Understand the meat processing techniques/science/requirements and management systems in order to advise production management on possible issues on the quality of the product
• Authorities to correct / manage non-compliances inline within established procedures and operating requirements
• Escalate quality issues to the leadership and Quality & Food Safety Head when necessary and whenever required
• Ensure the alignment of quality control with the Supply Chain Way principles and work practices
• Update and follow operating requirements as per the integrated management systems in place
• Will perform any quality, food safety, and or OHS related activity when told to do by the supervisor

 Drive quality assurance improvement in the slaughterhouse and plant operations

• Interpret standards, requirements and specifications for the relevant environment e.g., processing lines and units, water treatment, & final product
• Identify non-conformances and communicate to relevant personnel for corrective action
• Conduct statistical process control (SPC) studies according to the procedure and tools

 Maintain safety, health and environment standards

• Comply with safe working procedures / signage and standards
• Propose personal protective equipment and use and maintain this in accordance with procedures and legislation
• Carry out work according to relevant Environment, Health and Safety standards
• Apply knowledge of company commitment and priorities on Sustainable Development issues as well as local targets and initiatives to identify opportunities for action
• Make a personal contribution, and encourage slaughterhouse team members to make a tangible difference in achieving quality and food safety and sustainability targets

 Manage Self

• Communicate professionally
• Pro-actively encourage participation, problem-solving and idea-sharing in team meetings and daily interactions to continuously entrench thinking and application of quality assurance principles
• Develop self-awareness
• Set the tone and direction for a site/department culture and leadership commitment

JUDGEMENT AND DECISION MAKING

•  Agile in thinking and nimble in decision making
• Adept at discerning and balancing the most important priorities (simplifies complexity)
• Simplifies the decision-making process for self and others
• Efficiently applies rigor and operating discipline to ensure decisions are made on a timely basis
• Exhibits high level of commercial pragmatism and prudent commercial judgment
• Assesses and makes clear trade-offs when making critical decisions
• Applies a broad base of knowledge and experience to solve complex issues
• Proven ability to foresee and take action against potential risks to the business/system as a whole

 PERFORMANCE MEASUREMENT AND CONTROL

• Manage and drive the slaughterhouse quality assurance performance measurement requirements
• Report quality & OHS leading indicators (QLI) with proper problem-solving initiatives

QUALIFICATIONS AND EXPERIENCE

• Minimum requirement: Doctor of Veterinary medicine or related field.
• Experience: Six years of relevant work experience in meat processing facilities out of which, least 3 years of managerial exposure in a quality assurance role.

COMPETENCIES

• Leadership skill
• Assertiveness
• Compliance, Governance and Ethics
• Detailed focused
• Problem solving and analysis
• Self-discipline
• Self-motivated
• Team player