Quality and safety Director 9 views

The Quality and Safety Director at Teklehaimanot General Hospital will oversee the hospital’s quality assurance and management initiatives. This full-time executive role is critical in ensuring the highest standards of patient care and safety are met. The Director will lead quality improvement projects, monitor compliance with health regulations, and foster a culture of continuous improvement within the organization. Based in the office in Addis Ababa, this position requires a detail-oriented leader who is committed to delivering exceptional quality in all aspects of hospital operations.

Key Responsibilities:

• Develop and implement quality assurance policies and procedures to improve patient safety and care standards.
• Conduct regular audits and assessments to ensure compliance with health regulations and quality benchmarks.
• Lead quality improvement initiatives aimed at enhancing service delivery and operational efficiency.
• Coordinate training programs for staff on quality standards and safety protocols.
• Analyze data and metrics to identify areas for improvement and formulate action plans.
• Collaborate with clinical and administrative teams to promote a culture of quality and safety.
• Facilitate patient feedback mechanisms to assess service quality and improve patient experiences.
• Prepare reports on quality performance and safety metrics for hospital leadership.
• Stay updated on industry best practices and regulatory changes affecting quality assurance in healthcare.
• Engage with external stakeholders to ensure alignment with community health needs and standards.

Requirements for Director of Quality and Patient Safety

MD or BSc degree in a health-related field (MD is preferred)

MPH required.

Master’s degree in Healthcare Quality, Health Services Administration, Hospital Administration, o is preferred.

Minimum 2–3 years of experience in hospital quality improvement and patient safety activities.

Experience in hospital accreditation, clinical audit, infection prevention, or quality standards implementation is an advantage.

Good understanding of healthcare quality improvement and patient safety principles.

Strong leadership, communication, and team coordination skills.

Ability to prepare reports, analyze data, and support quality improvement activities.

Training in quality improvement, patient safety, or hospital accreditation is an added advantage.

Good computer skills, including Microsoft Office applications.