Senior Machine Sales Engineer (3) – Kerchanshe Equipment 8 views

Kerchanshe Equipment

Kerchanshe Equipment is delivering industry-leading power and equipment solutions, backed by unrivalled support services. It is our goal to be the global benchmark for equipment dealerships and to be a constant growth partner for every customer.

Digital Tools to Help you Seize Every Opportunity for Greater Profitability

Kerchanshe Equipment brings you the digital tools to help you know more, do more and earn more. Enhance your fleet with technologies that are engineered to maximize your investment and optimize your operations.

Whatever your industry or application, our suite of fully integrable technologies can help you automate job site tasks and maintenance requirements, prevent downtime and guarantee safety.

POSITION OVERVIEW

Kerchanshe Equipment Business Unit is committed to attracting and retaining exceptional talent and encourages qualified professionals with a passion for Construction Machineries and Equipment Sales, Services, Marketing and Customer Service Excellence, to apply.

We are seeking a highly motivated, customer-focused, and technically competent Senior Machine Sales Engineer, to join its growing; Construction Machineries and Equipment Sales, Services, Marketing and Customer Aftersales Service Team.

Position Title: Senior Machine Sales Engineer (3)

Department: Sales and Customer Experience

Reports To: Machine Sales Manager

Location: Gellan

Employment Type: Full-Time

KEY RESPONSIBILITIES:

• Know and follow all Company policies, safety rules and Environmental regulations, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
• Exemplify the Company’s Corporate Values of Integrity, Customer Focus, Accountability and Teamwork.
• Attend and participate in all meetings, trainings, and activities as required.
• Effectively manage the resources to solve problems, driving Customer Loyalty through the proper and fast response.
• Keep the Management at the Head Office timely informed of any relevant problem or urgent action to be taken.

JOB ROLE:

• Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
• Prepares cost estimates by studying all related market information using Caterpillar & Mantrac tools to turn the information into presentable report.
• Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Submits proforma by conferring with Sales manager.
• Develops customer’s staff by providing technical information and training.
• Complies with federal, state, and local legal requirements by studying existing and new legislation and anticipating future legislation.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.
• Contributes to team effort by accomplishing related results as needed. Prospects Acquisition
• Actively prospect potential new customers
• Maintain an awareness of competitor activities
• Applies Mantrac’s sales methodology to progress sales opportunities through the sales funnel.
• Record and manage all opportunities to stage and exit criteria
• Record all lost sales and competitor information
• Produces a reliable monthly sales forecast based upon opportunity pipeline and customer’s decision stage using Sales Force

IMPORTANT CONTACTS:

INTERNAL CONTACTS:

• Service Department.
• Parts Department.
• I.T. Department.
• Imports Department
• Center of Excellence

EXTERNAL CONTACTS:

• Customers.
• Forwarders / Transitory
• Local Suppliers Centre of Excellence

The Position follows the normal working environment of the organization.

• Indoor: 30%
• Outdoor: 70%

Job Requirements

Education

• BA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred

Experience

• 3 to 5 years of industry sales experience
• Familiarity with office software and phone systems
• Full proficiency in English & Amharic Language (Reading, Writing & Speaking)
• Driving License

Competencies & Skills

• Problem solving
• Product knowledge
• Selling to customer needs
• Product development
• Presentation skills
• Technical understanding
• Verbal communication
• Requirements analysis
• Innovation

WHAT WE OFFER

• Competitive compensation and benefits package.
• Professional development and automotive product training.
• Exposure to innovative electric vehicle technologies.
• Career growth opportunities within a leading automotive organization.
• Dynamic, customer-focused, and professional work environment.