About the Job
Best Western Premier Dynasty is a 4-Star upscale Hotel, part of Best Western Group, an International Hotel Chain, located in front INSA Wollo Sefer area, about 3 Km away from Bole International Airport. The hotel is looking for qualified candidate for the following position
About You
Requirements
- Operations Oversight: Manage daily Wellness Centre activities, scheduling, and guest flow.
- Staff Supervision: Recruit, train, and motivate therapists, aestheticians, and receptionists.
- Customer Service: Ensure guest satisfaction, handle complaints, and maintain service quality.
- Financial Management: Budgeting, payroll, inventory control, and revenue growth strategies.
- Marketing & Promotion: Develop campaigns to attract new clients and retain existing ones.
- Health & Safety Compliance: Maintain hygiene standards, equipment safety, and regulatory compliance.
Qualification
- Education: Bachelor’s degree in hospitality management, business administration, or health & wellness preferred.
- Experience: 3–5 years in Spa, Wellness, or Hospitality Management.
- Leadership: Ability to inspire and manage diverse teams.
- Communication: Clear interaction with staff, vendors, and guests.
- Problem-Solving: Quick resolution of operational or guest issues.
- Business Acumen: Understanding of profitability, cost control, and KPIs.
- Customer Care: Creating a welcoming and relaxing guest experience.
Requirement Skill
Ability to work in a fast-paced environment and handle stressful situations calmly
• Strong coordination and networking skills
Ability to coordinate multiple tasks and work under pressure.
Ability to manage multiple projects and meet deadlines
ability to build strong working relationships
Desired Skill
Ability to work in a fast-paced environment and handle stressful situations calmly
Ability to coordinate multiple tasks and work under pressure.
How To Apply
Interested applicants are required to submit their application letter, updated CV with copies of their credentials to the following address within 7 working days starting from this announcement.
- Please mention the title of the position you applied for on the subject line of your email. [email protected]
More Information
- Experience Level Mid level
- Total Years Experience 0-5
- Qualification BA/BSc
