Job Description
Duties and Responsibilities
- Develops department strategic, medium and short term plans and budgets and submit for approval to the General Manager
- Ensures the approved plans are communicated, understood and implemented within the company;
- Develop various policies that are appropriate to the purpose of the company (department) and ensures they are communicated, implemented and maintained within the organization;
- Ensures relevant management and operational systems are developed and implemented and reviews their suitability, adequacy, and effectiveness.
- Conducts and supervises the activities of sales with particular emphasis on pushing Sales, market share and customer satisfaction in collaboration with Marketing Department.
- Conducts environmental scanning on economic, legal, political, and socio cultural factors affecting the company.
- Formulates Sales strategies whereby to enhance market share of the company.
- Launches sustainable economic sales promotion activities including event coordination.
- Establishes customer satisfaction strategies to retain the existing customers and attract new ones on periodical bases.
- Follow up, supervise and motivate employees assigned under the department to achieve the desired goals.
- Plans and implements sales and customer retention and development both in Addis and Upcountry.
- Plans and manages sales resources according to agreed budget.
- Recruits, manages, trains, motivates and directs reporting staff according to company procedures and policy.
- Plans and manages internal communications and awareness of corporate direction, mission, aims and activities.
- Manages relevant reporting of management and financial information for the Commercial Departments.
- Ensures that the planned market share and profitability of products are attained.
- Identifies potential new customers within the country, manages sales negotiations with the customers and develops profitable new business.
- Monitors and analyze own sales performance data and takes appropriate action.
- Develops and executes sales plans and programs, as per the Company’s policies and procedures, to contribute to the growth of profit and market share and expansion of the Company’s activities.
- Establishes annual forecast of sales volumes, revenue and capital expenditure budget to be able to control activities of the company.
- Exercises effective cost control by reviewing and investigating variances between actual and plan as well as prior period performance and by taking actions required.
- Manages staff of the Sales Department effectively through proper supervision, training & development as well as appraisal of performances and awarding meritorious staff.
- Visits and socializes with consumers and dealers to strengthen existing relationships.
- Prepares plans and implementing budget required for the unit yearly.
- Establishes systems for finished goods store management and ensures implementation of the same.
- Ensures the existence of modern product distribution channels.
- Keeps record for employee’s performance for the given period of time measures them as per the guideline.
- Coordinate with the Warehouse and fleet management for operational as well as supporting tasks.
- Perform other activities as required by immediate supervisor.
Supervisor
- (2nd Level) Managing Director
Supervisor
- (1stLevel) General Manager
Subordinates
- RSM, KEY ACCOUNT, Sale Supervisors
Job Requirements
COMPETENCY REQUIREMENTS
Knowledges and Experience Required
Education (formal education)
- Min: MBA/MA or BA Degree in Business Management, Marketing, Economics or equivalent.
Training (on the job training, should the present incumbent leave)
- Familiarity with special software such as ERP etc.
Relevant Work Experience
- At least Eight years as in Senior Sales management position, four years in managerial position. Experience in FMSG business is preferable.
ROLES, SKILLS AND ATTRIBUTES REQUIRED
- Good leadership skill.
- Good interpersonal and negotiation skill
- Good knowledge of sales and marketing principles and practices
- Good knowledge of trends and developments in the field
- Ability to perform multiple tasks simultaneously
- Ability to maintain good working relationship and keep records up-to-date
- Skill in the use of computers
- Good business acumen with extensive knowledge of contract law;
- extensive experience in commercial negotiations;
- Excellent communication and interpersonal skills;
How to Apply
Candidates who fulfil the above requirement can submit their CV’s and application letter subject to National Sales Manager through email address [email protected] within seven working days from the date of announcement. Tele: for further info, please call 0118711999.
More Information
- Address Addis Ababa
- Experience Level Manager
- Total Years Experience 5-10
- Qualification BA/BSc