Job Description
Company Profile
Abay Logistics PLC aspires to become Ethiopia’s preferred 3rd Party Logistics Company by applying insights and delivering technologically innovative outcomes. We want to create sustainable growth for all businesses and society at large.
Currently the company has started operation in Customs Clearance and (Transit), Freight forwarding and Shipping Agency. In the near future, we will start a new business line.
Our company currently wants to employ very competitive and energetic staffs on the following vacant positions for the new business line;Specific Duties and Responsibilities (but not limited to)
- Handle all customers related issues
- Sell company’s services
- Process orders and transactions
- Deliver information about a company’s offerings
- Provide proactive customer outreach
- Handle customer complaints
- Collect and analyzing customer feedback
- Respond to customer reviews
- Tracking customer service KPIs and metrics
Term of employment: Permanent
Job Requirements
Qualifications
Education:
- Bachelor of Art Degree in Business Management or Marketing or Economics
Experience
- Four/Six years of total work Experience in Similar and related Business companies
Competence
- Comprehensive knowledge of promotional strategies
- Good interpersonal and communication skill
- strong research and strategic analysis skills
- Business Intelligence
- Industry/market knowledge and expertise
- Customer Relationship Management
- Team Work
More Information
- Address Ethiopia
- Experience Level Senior
- Total Years Experience 5-10
