About the Job
Customer Service Officer
Educational Qualification
Applicants must hold a Bachelor’s Degree in one of the following fields:
- Business Administration
- Communication
- Psychology
- Computer Science
- Marketing
- Management
- Or any other related field.
Work Experience
- 3–5 years of directly related work experience.
- Experience in a reputable organization is required.
Required Skills
- Ability to monitor and interpret Customer Satisfaction KPIs (Key Performance Indicators).
- Basic computer skills.
Salary
Negotiable.
Employment Type
Permanent.
Duty Station
Addis Ababa
About You
General Requirements
Applicants must:
- Be familiar with and respect the local culture, language, values, laws, and regulations of the area where they will work.
- Be a legal resident of the city they are applying for and provide an official letter from the local administration confirming:
- Residency status.
- No criminal record.
- Possess good moral character, strong communication skills, work motivation, and respect for the community. Recommendation letters highlighting these qualities will be considered an advantage.
- Be able to provide sufficient guarantors. The guarantor must be based in Addis Ababa, where the company’s head office is located.
- Be free from any form of substance addiction.
Requirement Skill
Communication
Attention to detail
How To Apply
Application Procedure
Interested applicants should submit their educational credentials within 7 consecutive working days from the date of this announcement via Telegram using either of the following numbers:
0998 000 008
0911 240 719
More Information
- Experience Level Mid level
- Total Years Experience 0-5
- Qualification BA/BSc
