IT Officer 68 views

Job Description

BACKGROUND

EthioChicken is a leading distributor of chickens to rural farmers in Ethiopia. We are a rapidly growing Company that believes in investing in our employees and offers them opportunities for career advancement. EthioChicken is an Ethiopian based company.

OUR VISION

Our vision is to provide one chicken per person per year through smallholder farmers.

OUR PURPOSE

Our purpose is making farmers of Ethiopia healthier and wealthier.

Job Summary

 The IT Officer will monitor and maintain the computer systems, software and networks of the organization including regional sites. The IT Officer also diagnose hardware and software faults and solve the technical and application problems accordingly, either over the phone or in person.

Duties and Responsibilities

• Install and configure computer hardware operating systems and applications.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Support the implementation of new solutions or applications.
• Assess the capacity of the server, the connection speed and other networking and recommend ideas to improve performance.
• Conduct daily network monitor and data backup operation.
• Dealing with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
• Set up new users’ email accounts and profiles and deal with password issues.
• Work continuously on a task until completion (or referral to third parties, if appropriate).
• Reviewing and writing recommendations of IT products for internal use.
• Familiar with Peachtree Accounting or similar software.
• Performing electrical safety checks on the company’s computer equipment.
• Replacing Hardware parts by dealing with third parties as required.
• Liaising with government offices in relation to telecom services.
• Performs any other related duties as required.

Job Requirements

Competences 

• Must be able to work under pressure, meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Familiar with Peachtree Accounting or similar software
• Willing to travel
• Desire to be involved in the future implementation of ERP and other software systems
• Good understanding of computer systems, mobile devices and other tech products
• Good communication skill both in Amharic & English

Qualifications and Requirement  

• B.Sc. or Diploma in Computer science, information technology/systems, computer/software/electrical engineering, or similar field of study.
• Willing to travel to different regional sites.

Experience 

• 2 years for B.Sc. / 4 years for Diploma.
• Experience with companies with different branches is preferable.
• Peachtree or ERP knowledge is advantageous.

 APPLICATION INSTRUCTIONS

Please title your application with subject line: – “IT Officer”.

Only candidates meeting the required qualifications are invited to send their applications (Cover Letter) including a detailed CV through

             e-mail: [email protected]

             Women are highly encouraged to apply!