Job Description
Looking for an enthusiastic person who is knowledgeable in UNIX/Linux and capable of handling issues 24/7. Operations Engineer is responsible for handling L1 operations and should be responsible for identifying and troubleshooting issues related to the product.
What you’ll be doing:
● Be the Backup for the projects assigned and handle issues raised by client/internal team via call/mail/chat tools.
● Need to address the tickets assigned and close the same within SLA.
● Report to the peer with updated status on the assigned task.
● Work in shifts and manage to close all the issues assigned to the team.
● Routine sanity checks for proper operation of Six DEE’s products
● Implement monitoring tools and ensure the alarms are generating for all scenarios.
● Troubleshoot for the issues and get it fixed permanently to ensure product stability.
● Prepare monthly reports based on the tickets created and current status.
● Ready to perform any tasks assigned based on the requirement
Job Requirements
Qualification: B.A or MSC Degree in Computer Science or related fields
● Basic knowledge in Linux concepts
● Basic knowledge in Databases like MySQL/Oracle
● Good written and verbal communication skills ● Good Analytical skills
Qualified candidates can apply on email [email protected]
More Information
- Address Ethiopia
- Experience Level Mid level
- Total Years Experience 0-5
