About the Job
VACANCY ANNOUNCEMENT
Position: Operations Manager – Hospitality Division
Duty Station: Addis Ababa, with regular travel to Bahir Dar, Gondar, and other project locations
Reports to: Managing Director/Board of Directors
Employment Type: Full-Time
About the Company
Robit International Business Group PLC is a diversified business group engaged in hospitality, real estate development, manufacturing, import-export trade, and other investment sectors. The Group owns and operates hotel properties in different areas of Ethiopia and is expanding its hospitality portfolio through new hotel development projects. The Group seeks to recruit a highly competent and results-oriented Operations Manager to lead the strategic and operational management of its hotel businesses and support the successful development and opening of new hospitality projects.
Position Summary
The Operations Manager – Hospitality Division is responsible for overseeing the operational performance, financial sustainability, and strategic growth of the Group’s hospitality businesses. The position provides leadership and support to hotel management teams, coordinates pre-opening activities for new projects, ensures implementation of corporate standards, and serves as a key link between hotel operations and executive management.
Key Responsibilities Strategic Leadership
- Lead the execution of the hotels’ five-year strategic plan and annual operational plans.
- Develop annual business plans, budgets, and performance targets.
- Monitor achievement of strategic objectives and recommend improvement measures.
- Support expansion initiatives and new hospitality investments.
Hotel Operations Management
- Provide operational oversight to all hotel properties under the Group.
- Ensure compliance with company policies, hospitality standards, and legal requirements.
- Monitor service quality, guest satisfaction, and operational efficiency.
- Review operational performance reports and implement corrective actions.
- Support hotel management teams in achieving revenue and profitability targets.
Financial Management
- Participate in budgeting, forecasting, and financial planning.
- Monitor operating costs and profitability indicators.
- Review financial reports and recommend cost-control measures.
- Support revenue enhancement and business development initiatives.
Pre-Opening and Project Development
- Coordinate pre-opening activities for new hotel projects.
- Support recruitment, training, and organizational structuring for new properties.
- Coordinate procurement of operational equipment and supplies.
- Ensure readiness of facilities, systems, and personnel before opening.
- Liaise with consultants, contractors, and regulatory authorities.
Human Resource and Capacity Development
- Support recruitment, training, succession planning, and performance management.
- Coach and mentor hotel managers and department heads.
- Promote a culture of accountability, teamwork, and continuous improvement.
Governance and Reporting
- Prepare regular operational and performance reports for executive management and the Board.
- Coordinate implementation monitoring and performance reviews.
- Ensure proper documentation, reporting, and compliance across all hospitality operations.
Salary: Negotiable and attractive.
Work Place: Robit International Business Group PLC Head Office, Addis Ababa, Ethiopia.
About You
Qualifications Education
- Master’s Degree in Hospitality Management, Hotel Management, Tourism Management, Business Administration, Management, or a related field.
Experience
- Minimum of 10 years of progressively responsible experience in the hospitality industry.
- At least 5 years in senior hotel management or multi-property operations management.
- Proven experience in hotel opening, pre-opening, or hospitality project development.
- Experience managing large teams and multiple operational units.
Required Competencies
- Strong leadership and people management skills.
- Strategic planning and execution.
- Financial and business management skills.
- Excellent communication and negotiation skills.
- Project management and organizational development experience.
- Strong analytical and problem-solving abilities.
- Ability to work under pressure and manage multiple priorities.
Requirement Skill
Oral and written communication
Negotiation
Strategic thinking
Problem solving
Leadership
analytical skill;
How To Apply
Interested applicants who meet the above requirements are invited to submit their application letter, updated CV, and copies of relevant supporting documents within ten (10) consecutive days from the date of this announcement. Applications should be sent via email to: [email protected] / [email protected].
Address: Robit International Business Group PLC Head Office
Bole Africa Avenue, near Bole Printing Press, Addis Ababa, Ethiopia
Telephone: 011-552-77-77 / 011-552-48-03
For Further Information: +251 903 321 111
Only shortlisted candidates will be contacted.
More Information
- Experience Level Senior
- Total Years Experience 5-10
- Qualification BA/BSc
