Program Support Specialist 42 views

Title: Program Support Specialist

Location:  Addis Ababa

Reports to: ReDDS Manager

Grade – G2

Start of Contract & Duration: Seven Months

Posting date: March 30, 2021

INTRODUCTION

The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region, and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia including WASH and shelter provision, child and youth protection, gender-based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.

OVERALL PURPOSE OF THE JOB

The ReDSS Program Support Specialist is responsible to provide efficient and effective administrative and human resource support functions for the Regional Durable Solutions Secretariat (ReDSS) Ethiopia country unit. The Regional Durable Solutions Secretariat (ReDSS) is a coalition of 14 NGOs working in the search for durable solutions in East Africa. ReDSS Regional Secretariat is based in Nairobi with country units in Somalia and Ethiopia. It is a coordination and information hub that focuses on research and knowledge management, program support, capacity development, learning, and policy dialogue. For more information  http://www.regionaldss.org/.

DUTIES AND RESPONSIBILITIES

• Support the organization and hosting of ReDSS trainings in Ethiopia and the region
• Support the organization of learning events in Addis Ababa, Jijiga, and in the region
• Contribute to, edit, and develop program reports for various audiences
• Support the development of ReDSS publications and communication materials
• Support the organization of ReDSS research and learning processes
• Support the organization of ReDSS quarterly and annual meetings
• Update ReDSS internal and external mailing lists and database
• Support the coordination of research initiatives in line with ReDSS operational research priorities
• Represent ReDSS and contribute to discussions and learning of durable solutions programming and policy
• Responsible for providing specialized knowledge and operational know-how on issues related to administration and finance
• Assist in HR, financial management and monitoring of ReDSS budgets, expenditure, and compliance with donors’ rules and regulations
• Support ReDSS Ethiopia staff in administrative functions, including procurement processes, travel bookings, and reporting

All DRC roles require the post-holder to master DRC’s core competencies:

·       Striving for excellence: You focus on reaching results while ensuring an efficient process.

·       Collaborating: You involve relevant parties and encourage feedback.

·       Taking the lead: You take ownership and initiative while aiming for innovation.

·       Communicating: You listen and speak effectively and honestly.

·       Demonstrating integrity: You act in line with our vision and values.

Education

• University degree in economics, accounting, finance or business administration, human resource or programme management

Experience

• Minimum of 3 years of experience in similar positions, including in supporting the organization of events, meetings and workshops
• Demonstrated expertise in financial management and program reporting
• Knowledge of and experience with the context of displacement-related issues and the humanitarian / development nexus in Ethiopia

Required skills

• Strong administrative and human resource skills with proven experience in providing support to programs or secretariats
• Strong writing skills and ability to effectively document program learning and reporting
• Strong demonstrable experience in admin roles and budget monitoring of projects within an NGO (local or international)
• Excellent inter-personal facilitation and communication skills to build trusted relationships with a wide array of humanitarian and development partners, donors, Government agencies, etc.
• Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships, both within and outside the organization
• Strong IT command, close familiarity with the maintenance and management of template-style websites and experience of applying ICT (information communications technology) to knowledge management
• Flexibility, proactive engagement, ability to work under pressure and to demonstrate high tolerance for change, complexity and unpredictability