Property Manager 6 views

Job Title: Property Manager

Key Responsibilities

1) Property Operations & Maintenance

• Manage daily operations of assigned residential/commercial properties.
• Coordinate routine maintenance, repairs, and inspections.
• Work with contractors/maintenance teams to ensure work is completed on time and within budget.
• Track maintenance requests and ensure timely resolution.
• Monitor property condition and recommend improvements to reduce costs and maintain standards.

2) Tenant & Customer Service

• Handle tenant inquiries, concerns, and complaints professionally.
• Maintain positive tenant relationships and ensure compliance with lease terms.
• Conduct move-in and move-out inspections.
• Ensure lease renewals are processed properly and on time.

3) Rent Collection & Financial Support

• Monitor rent payments and assist in ensuring timely collections.
• Provide support in invoicing, rent reminders, and payment follow-ups.
• Assist with preparing monthly financial summaries and occupancy status reports.
• Support basic budgeting for repairs and operational expenses when required.

4) Leasing & Property Administration

• Support marketing or listing of available units (as assigned).
• Coordinate tenant onboarding processes (documents, keys, and registration).
• Ensure proper filing and documentation (leases, notices, and inspection reports, correspondence).
• Ensure compliance with company policies and property regulations.

5) Compliance & Reporting

• Ensure properties meet legal and safety requirements (as applicable).
• Maintain compliance records including inspections, permits, and certifications (where required).
• Prepare periodic reports for management (occupancy, maintenance costs, outstanding issues).
• Escalate urgent issues (major damages, safety risks, disputes) to the supervisor immediately.

6) Team & Vendor Coordination

• Liaise with maintenance staff, cleaners, security, and contractors.
• Ensure service providers follow proper work standards and procedures.
• Maintain vendor relationships and request quotes/bids when needed.

Required Qualifications

• Minimum Bachelor’s degree Business Administration, Public Administration, Housing Management, Facilities Management, or a related field.
• Five years’ experience in property management, real estate operations, or building management (preferred).
• Strong communication and customer service skills.
• Basic knowledge of leases, maintenance procedures, and property operations.
• Ability to multitask, prioritize, and manage time effectively.
• Good organizational skills and ability to maintain accurate records.
• Proficiency in using property management tools/software (if available) and MS Office/Google Workspace.

Preferred Skills

• Conflict resolution and negotiation skills.
• Basic financial awareness (rent tracking, budgets, expense tracking).
• Knowledge of local housing regulations and landlord-tenant requirements (where applicable).
• Driver’s license (if site visits are required)