Reception Cashier 187 views

Key Responsibilities

• Welcome and professionally assist patients, attendants, and visitors at the reception area.
• Receive and process patient payments accurately through approved payment methods.
• Issue receipts and maintain accurate daily cash and transaction records.
• Register patients and support accurate patient information entry in the hospital system.
• Handle cash, POS, bank transfers, and other authorized payment transactions.
• Reconcile daily collections and promptly report discrepancies.
• Coordinate with Finance, Billing, Insurance, and clinical departments when required.
• Provide clear information regarding services, fees, and payment procedures.
• Maintain confidentiality of patient and financial information.
• Support smooth patient flow and deliver excellent customer service.
• Perform other duties assigned by the supervisor or management.

• Diploma or Bachelor’s Degree in Accounting, Finance, Business Management, or a related field.
• Minimum 2 years of relevant experience, preferably in a hospital, clinic, hotel, or other customer-facing service environment.
• Previous experience as a cashier or reception cashier is highly desirable.
• Experience with POS systems and computerized billing systems is an advantage.
• Experience with BRISK or hospital management systems is highly preferred.
• Strong numerical and cash-handling skills.
• Good communication and interpersonal skills.
• Ability to work under pressure in a busy healthcare environment.
• Professional appearance, positive attitude, and strong customer-service orientation.
• Willingness to work shifts, weekends, and holidays as required.