Refugee Response Programme Manager 33 views

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

OUR TEAM

Is responsible for the strategic development and management of the country’s Humanitarian program. Supports Oxfam’s impact locally, regionally, continentally and globally through ensuring humanitarian program alignment to the key strategic objectives and program standards. Provides strategic leadership and support to resource mobilization efforts. Ensure that the humanitarian programmes make the proper shift, with the quality needed to ensure a proper achievement of the Ethiopia Oxfam Strategy.  Ensures that the promotion of women’s rights is at the heart of all Oxfam in Ethiopia’s program work.

Job Purpose

The Refugee Response Manager is leading the design, implementation, management, and coordination of effective and appropriate large-scale humanitarian interventions. This includes country humanitarian strategic management, representation, coordination, programme management, advocacy and programme support at senior levels.

Core Details

Location:	Gambella, Ethiopia
Our package: Internal Grade:	C1 National
Contract type:	Fixed-term contract for 2 years
Hours of work:	37.5 per week. This is a full-time role; however, Oxfam offers various flexible arrangements which candidates can discuss with the Recruiting Manager at interview stage
This role reports to:	Country Director
Staff reporting to this post:	PHP TL, PHE TL, Field Finance Manager, Logistic Manager and HR and Admin Officer, MEAL Manager, Gender Specialist and IT Officer.
Annual budget for the post:	Please mention the annual budget for this post
Key relationships/interactions:
DBS checks (for roles based in the UK):	Please specify the level of DBS check. If not, please type N/A.
Screening checks:	All successful candidates will be screened through Refinitiv World-Check One to comply with counter terrorism and financial sanctions regulations.

Key Responsibilities

Technical

1. Strategic Management and Leadership

• Coordinate consortium projects implemented by Oxfam and partners as part of the Gambella Refugee Response Program
• Lead the Management Team in the overall planning and strategic management of Oxfam – Ethiopia Gambella mission;
• Within and beyond the Gambella region, develop and maintain a network for Humanitarian actors and issues. Represent Oxfam to donors and diplomatic missions and communicate Oxfam public policy and advocacy positions as and when appropriate to institutions, government, international, UN national and local organisations as required;
• Participate in resource mobilization and negotiation of appropriate resources in collaboration with the Humanitarian Program Manager and Oxfam Grants Manager;
• Maintain an analysis of the humanitarian context in Gambella and use this to inform interventions;
• Liaise closely with Oxfam programmes and other key institutions and allies in the Gambella region and nationally and monitor key indicators;
• Develop mechanisms for monitoring and evaluation of the refugee response programmes;
• Work with team members to link refugee response programmes to other programming, including advocacy and longer-term programmes;
• To contribute to the implementation of Oxfam’s Country Strategy/Humanitarian Strategy with a focus on humanitarian preparedness, response, and protection;
• To be an active participant in Gambella region planning and analysis; understand the relevant country, regional and global objectives;
• As part of the Oxfam Gambella Management Team, and Oxfam Gambella Security Team, ensure that Oxfam’s organisational policies are met and actively contribute to the overall strategic development of the country programme, taking the lead on humanitarian related issues;

2. Humanitarian Preparedness, Response, and Programme Management

 Preparedness

• Lead Gambella Refugee Response Programme design and development of appropriate contingency plans, and related preparedness and mitigation strategies, including capacity building initiatives, to ensure Oxfam’s humanitarian mandate can be met at all times;
• Ensure relevant Oxfam partners have updated humanitarian contingency plans and that key staff are trained on the same;
• Before humanitarian crises, lead the preparedness process in Gambella by ensuring that well-trained human resources are always ready to act, and material resources are pre-positioned in strategic locations.

 Programme Management and Response

• Provide strategic and effective leadership in pulling together Oxfam’s humanitarian response and any scale-up of the same: this includes but is not limited to coordination within Oxfam nationally, regionally and globally on humanitarian issues but also to take or ensure an appropriate leading coordination role in the overall national/local response as can be expected with regards to Oxfam’s size and technical expertise;
• Manage and take the lead on the strategic development of the on-going refugee response programme in Ethiopia and the Emergency Preparedness and Response Team, serving affected people annually within WASH, Emergency Food Security & Livelihoods; gender and protection;
• Develop and maintain close working relationships with Country Technical Coordinators, Head of Development Programme, Partnership Capacity Building Specialist, Gender Coordinator, and Advocacy/Policy colleagues to encourage and strengthen Oxfam’s one programme approach;
• Develop and manage an appropriate response to humanitarian crises in line with agreed standards (e.g. Core Humanitarian Standards, Code of Conduct; SPHERE, Oxfam Gender Policy, etc.) and Oxfam’s best practices;
• Lead on enhancing Oxfam’s ability to respond in a timely, appropriate, accountable and cost-effective manner to humanitarian crises in programme areas, with a focus on programme quality beneficiary and partner accountability;
• Ensure that Oxfam meets all contractual obligations and achieves high-quality proposals and that all donor reports are submitted on time to the Funding Department and are of high quality;
• Recruit and line manage refugee response program staff as required in accordance with Oxfam’s Performance Management process and proactive staff development including objective setting, performance review, and personal development plans. Ensuring all aspects of Oxfam’s work in Ethiopia e.g. program themes and aims, gender equity, protection advocacy is reflected in own and staff objectives;
• Provide required inputs to other departmental strategies, including but not limited to advocacy, gender, protection, and development and support relevant policy issues;
• Support partner organisations in developing and delivering projects within agreed parameters where appropriate;
• Contribute to regional analysis and programming as appropriate, in particular, seek opportunities for Oxfam and others to learn from the Ethiopia experience;
• Ensure that Oxfam’s programme is cost-effective, efficient and complies with all organisational standards of management and accountability;
• Ensure that the programme is implemented in a consultative, participative and gender-sensitive way;
• Ensure that key humanitarian information of the refugee response programme is circulated appropriately, within Oxfam and with external counterparts;
• Report regularly to the SMT and Country Director as appropriate with agreed indicators against the overall objectives;

3. Representation

• Represent Oxfam inappropriate humanitarian and refugee fora at a Gambella and national level with government authorities, UN organisations, NGO’s, private sector and donor agencies;
• Maintain and further develop Oxfam’s existing network of key humanitarian contacts nationally, regionally and globally;
• Raise the profile of refugee context and Oxfam’s programmes through participation in Gambella and national humanitarian fora at senior levels;
• Influence and advocate on refugee issues through media, communications and key meetings, alone and together with others as appropriate.
• Support direct line reports at the senior level in facilitating solutions to any issues with other departments as required in order to enhance programme delivery and contribute to the improvement of programme/technical support functions.

Other

• Required to adhere to Oxfam’s principles and valuesas well as the promotion of gender justice and women’s rights
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles

Job Requirements

Skills, Experience, and Knowledge

• Degree or higher from a recognized University/college in Public Health Engineering, Civil Engineering, Agricultural Economics, and Community Development or any other related area that can bring added value to the job.
• Relevant experience of 7-10 years in WASH and development preferably in an international NGO/operational UN agency/equivalent, out of which at least 5 years should be supervisory/team leader/managerial experience.
• Extensive experience in large scale humanitarian programming at senior level and management of WASH program in complex situations and insecure environments.
• At least two years of experience in the refugee response program especially in leading, designing, coordination, fundraising,and knowledge of programme cycle management.
• Knowledge and understanding of Oxfam WASH and Emergency Food Security and Livelihoods programming in emergencies, humanitarian response, complex emergencies, conflict resolution and international humanitarian law and commitment to humanitarian principles and actions.
• Adaptable in approach to work with a willingness to work under pressure in a demanding environment and take Initiative and motivation to work independently and within a team context and develop solutions to problems.
• Highly flexible in style with the ability to produce creative and pragmatic solutions to complex problems.
• Proven ability to work with multi-million budgets mobilized from diverse range of donors, including monitoring and evaluation and reporting.
• A proven record of effective and complex management in a humanitarian response including managing budgets, staff and funding of the programme.  This is to include excellent people management skills, with a good understanding of team development and proven financial management skills.
• Proven ability to work creatively, innovatively and effectively with limited direct supervision.
• Proven experience as a team worker and demonstrably co-operate with members of the teams.
• To be familiar with and abide by the NGO/Red Cross Code of Conduct, the People in Aid Code, Oxfam International procedures and other regulatory codes (e.g CHS and sphere)
• Experience of implementing gendered humanitarian interventions and mainstreaming protection in humanitarian interventions.
• Excellent communicator with strong written and reporting skills, and an excellent ability to influence verbally to persuade with diplomacy and tact.
• Excellent communication skill in English and good command of computer (MS-Excel, MS-Word and etc)

 Key Attributes

• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities
• Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work
• Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible

 Organisational Values

• Accountability– Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions
• Empowerment– Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen
• Inclusiveness– We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences

 Note to candidates: Shortlisted candidates will be assessed on our organisational values and attributes at the interview stage. The successful candidate(s) will be expected to adhere to our code of conduct. We encourage candidates to read and understand our code of conduct here.