Senior HR & General Services 11 views

About the Role

The Senior HR & General Services will support the effective delivery of HR operations and general services, ensuring efficient employee administration and smooth day-to-day workplace operations.

Key Responsibilities

• Coordinate recruitment, onboarding, probation, confirmation, transfers, and employee separation processes.
• Handle employee relations and provide professional support on employee concerns.
• Coordinate performance management and employee appraisal processes.
• Maintain accurate employee records, contracts, and HR documentation.
• Support payroll, compensation, benefits, leave, and attendance administration.
• Support implementation of HR policies and ensure compliance with labor requirements.
• Prepare HR reports, trackers, and workforce data.
• Coordinate office administration, facilities, cleaning, catering, transport, and workplace services.
• Coordinate with vendors and service providers and monitor service quality.
• Support procurement and budgeting for general service requirements.
• Identify opportunities to improve HR and general service processes.

Qualifications & Experience

• Bachelor’s degree in Human Resources Management, Business Administration, Management, or a related field.
• Minimum 5 years of progressive HR experience.
• Experience in HR operations, recruitment, employee relations, and performance management.
• Experience in general services or office administration is required.
• Good knowledge of Ethiopian labor law and HR practices.
• Strong communication, organizational, problem-solving, and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with Odoo or other HRIS/ERP systems is an advantage.
• Experience in engineering, construction, or project-based organizations is an added advantage.