Senior Payment Card System Administrator for Addis Ababa 21 views

Senior Payment Card System Administrator

External Vacancy

July 11, 2026

Dashen Bank S.C is pleased to announce the following vacancy.

Vacancy Details

Vacancy Number: DB_EX/HO/008/26
Vacancy Posting End Date: 19/07/2026

Job Summary

• Senior Payment Card System Administrator is responsible for developing and providing system support for in-house digital solutions/platforms related to payment cards. In addition, the role holder is responsible for demonstrating the ability to interpret and articulate business needs and provide business solutions.

Academic and Professional Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field

Experience

• Minimum of five (5) years relevant experience

Functional/Technical Competencies

• Monitoring and follow-up:Checking system health for all card related systems including Base24-eps, CMM, PRM, Perso Systems, Acquirer, Interchange and Issuer.
• End of day operation and configuration: Execute daily end of day operation for each network and configure terminals on card channels platforms.
• System support and maintenance: Provide support for end-users and systematic process of identifying, diagnosing and resolving issues or malfunctions with in a system.

Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement
• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.
• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
• Continuous Improvement: Commitment to always finding ways to do things better.
• Agility: Ability to move quickly and easily.
• Responsiveness: Ability to adapt to change and meet new demands quickly.
• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
• Empathy: Understand and share the feelings, perspectives and experiences of customers.
• Data driven; Consistently utilizing data to drive work and make informed decisions.
• Respect: is the glue that holds teams, organizations, customers together.
• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
• Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Leadership Competency

Place Of Work

• Head Office,Addis Ababa