About the Job
Employment type : Full time
Duty Station: Addis Ababa
Job Summery
Telemarketer is responsible for contacting potential customers through telephone and informing them company products and services. He/she is responsible for tracking customer contact lists, explaining the benefits of the products and payment information.
Main Duties and Responsibilities:
- Answers incoming calls from prospective customers;
- Tries to contact prospective customers using a given phone directory to sell products ;
- Uses scripts to provide information about product’s features, prices etc.
- Obtains customer information such as name and address and requirements of customers;
- Asks customers relevant leading questions to understand their needs and recommends the best product or service for their purposes;
- Completes customer surveys to obtain information about potential customers;
- Performs other similar duties as assigned by immediate supervisor.
About You
Competencies
- Proven experience as telemarketer or similar sales/customer service role
- Excellent interpersonal and customer service skills
- The ability to be calm and working under pressure
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Persistent and results-oriented
- Trust worthiness
Qualification and Experience:
- BA Degree in any field with a minimum of 2 years work experience in telemarketer/ customer service.
Requirement Skill
Decision-making skills
Communication
Attention to detail
Problem solving
Applicants who fulfil the above-mentioned criteria can submit non-returnable application letter, CV and relevant supporting documents within 7 consecutive days in a word or one PDF file to the following email address:: [email protected] by mentioning the job title in the subject line Or interested applicants can apply in person at Reality Real Estate Office bole brass near Yugo City Church, reality plaza Building 6th floor.
Only those candidates who meet the minimum above requirements will be contacted for interview.
For additional Information you can call at: 0116663339
Deadline for application: May 3, 2025.
More Information
- Address Ethiopia
- Experience Level Junior
- Total Years Experience 0-5
