About the Job
Job Opening: Customer Service Specialist
Company: Solveit Technology Lab
Location: Addis Ababa
Job Type: Full-Time
About Us
At Solveit Technology Lab, we build innovative solutions and drive digital transformation. We are looking for a vibrant, energetic, and results-driven Female Customer Service Specialist to join our growing team. If you love communicating, building relationships, and have a passion for marketing and technology, we want you!
Key Responsibilities
- Act as the first point of contact for our clients, providing exceptional support and representing the Solveit brand with enthusiasm.
- Manage customer inquiries, resolve issues efficiently, and maintain high levels of client satisfaction.
- Support sales and marketing initiatives by identifying customer needs and pitching relevant tech solutions.
- Maintain clear, active, and professional communication across various channels (phone, email, and chat).
About You
Job Requirements & Qualifications
- Education: Minimum of a Diploma in Marketing (or a related field).
- Experience: Minimum of 1 year of professional experience in Customer Service, Sales, or Marketing.
- Traits: Highly active, energetic, and possesses exceptional communication and interpersonal skills.
- Tech Savviness: Previous experience or a strong familiarity with the IT/Tech industry is a major plus!
What We Offer
- A dynamic, innovative, and supportive work environment.
- Opportunities for career growth within the tech industry.
- Competitive salary and benefits package.
Requirement Skill
Communication
Attention to detail
How To Apply
How to Apply
Interested candidates who meet the above criteria are invited to send their CV and a brief cover letter to [email protected] with the subject line “Customer Service Application – [Your Name]”.
Alternative contact: call or reach out via at 0988-81-72-81 or 0988-80-42-80
Application Deadline: July6,2026
More Information
- Experience Level Junior
- Total Years Experience 0-5
- Qualification BA/BSc
