ICT & MIS Officer (Odoo ERP Specialist) 15 views

Job Description: ICT & MIS Officer (Odoo ERP Specialist)

Company Overview

Shobole Electromechanical is a premier electromechanical engineering and contracting firm specializing in the supply, installation, and maintenance of high-quality elevator and lift solutions in Ethiopia. To support our streamlined workflows and digital infrastructure, we are seeking a dedicated, full-time ICT & MIS (Management Information Systems) Officer with deep expertise in the Odoo ERP system.

Position Summary

The ICT & MIS Officer will be the backbone of Shobole’s digital operations. This role is a split responsibility: handling general office IT infrastructure (networks, hardware, user support) while deeply managing, optimizing, and maintaining our Odoo ERP platform. You will ensure that data flows accurately across our sales pipeline, engineering requests, elevator component inventories, and manufacturing schedules.

Key Responsibilities

1. Odoo ERP Administration & Optimization (Core Focus)

• System Configuration: Maintain and configure Shobole’s Odoo ERP system to align with our business operations (specifically managing modules like Sales, Inventory, Purchase, Manufacturing (BOM), and Accounting).
• User Management: Set up user roles, access control levels, and security permissions across different departments to protect sensitive corporate data.
• Troubleshooting & Support: Act as the first line of technical support for any Odoo-related glitches, data mismatches, or workflow blocks faced by staff.
• Reporting: Create and extract customized MIS reports (sales funnels, inventory levels, project timelines) to help management make data-driven decisions.

2. General ICT & Network Infrastructure

• Hardware & Software Support: Set up, configure, and maintain office laptops, desktops, printers, and core business software.
• Network Administration: Manage the office local area network (LAN/Wi-Fi), firewall settings, and internet connectivity to guarantee zero downtime.
• Backup & Security: Implement strict data backup protocols for both localized files and ERP databases to ensure quick disaster recovery.

Job Requirements & Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Management Information Systems (MIS), Software Engineering, or a related field.
• Experience:
  • Minimum of 2–4 years of active experience in IT support or systems administration.
  • At least 1–2 years of hands-on experience managing and maintaining an Odoo ERP environment (Odoo Studio or functional configuration experience is highly valued).
• Technical Skills:
  • Strong understanding of relational databases (PostgreSQL/SQL).
  • Familiarity with Odoo module workflows (how Sales links to Inventory, and how Inventory feeds into Manufacturing/BOM).
  • Basic server administration (Linux/Ubuntu knowledge for Odoo hosting is a major plus).
  • Solid networking knowledge (routing, troubleshooting internet drops, configuring Wi-Fi access points).
• Soft Skills:
  • Excellent problem-solving skills and the patience to train non-technical staff on how to use Odoo correctly.
  • Fluency in written and spoken Amharic and English.