Job Description
Médecins Sans Frontières (MSF) is an independent international medical humanitarian organisation that delivers emergency aid in more than 70 countries to people affected by armed conflict, epidemics, natural or man-made disasters or exclusion from healthcare.
MSF-Belgium has the following vacant position:
Title: ICT SUPERVISOR
Place of Work: Addis Ababa.
Contract: 6 months with possibility of extension
Salary: As per the MSF salary scale
| Main Purpose |
| Executing the maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users under his/her responsibility in accordance with MSF standards, policies, protocols and procedures, in order to guarantee the efficient use of all IT and Telecom services and infrastructure. |
| Accountabilities |
| • Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures; • Supervising, implementing and improving data security protocols (data saving, firewall, User Access right, backup, security for equipment and software, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency; • Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When needed, liaise with the Information Systems (IS) Specialist and/or HQ Technical Referent for 2nd line support, as well as with external providers, to ensure any incidents or problems that cannot be solved at his/her level are appropriately escalated; • Providing educational support (briefing, training and support, etc.) to all users. Providing advanced educational support (briefing, training and support, etc.) to logistics experts dealing with IT and Telecom systems;internal documents, and advise on cultural appropriateness of organisational activities and individual • Providing regular activity reports for the sites under his/her responsibility in accordance with MSF guidelines. Updating and archiving all user and ICT (Information and Communications Technology) related documentation due to changes in the IT and Telecom infrastructures; • Participating in the establishment of the annual budget of the IT and Telecom families. Providing his/her technical expertise in the local purchase process; • Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the preceding points; • Performing any other task, specific to his/her area of specialty, as defined in his/her job description and according to the line manager.
|
Job Requirements
| Education | Essential secondary education and formal technical training. Certifications in the domain would be an asset. |
| Experience | Preferably 1-2 years of proven experience in IT or technical functions
|
| languages | Mandatory: good command of both English and Amharic |
| Knowledge | Preferably technical English |
| Competencies | • Results and Quality Orientation • Teamwork and Cooperation • Behavioral Flexibility • Commitment to MSF Principles • Stress Management
|
All applicants should send a CV, a cover letter, educational records, work certificates and a copy of national ID.
Application can be submitted/sent: by email: [email protected] (please indicate on the subject box: the vacancy title and your name)
Posting date: 21/06/2022
Closing date: 27/06/2022
MSF Belgium promotes the EQUITY, DIVERSITY & INCLUSION.
We strongly encourage women and people with reduced mobility (able to work in remote places) to apply.
Incomplete applications will not be accepted.
Please note that only short-listed applicants will be contacted.
Copies of CV + supporting documents are non-returnable. Phone calls are not allowed.
More Information
- Address Ethiopia
- Experience Level Junior
- Total Years Experience 0-5
