Logistics Operation Manager 30 views

The Logistics Operations Manager is responsible for leading the Company’s end-to-end logistics operations, ensuring operational excellence, superior customer experience, regulatory compliance, and sustainable business growth through disciplined execution and continuous improvement.

We welcome anyone who is energetic to to demonstrate his or her capacity to help customers succeed and create a high performing team.

About Pave Logistics
Pave Logistics and Trading PLC is one of Ethiopia’s leading integrated logistics service provider, delivering customs brokerage, freight forwarding, transportation, and end-to-end supply chain solutions across domestic and international markets.

Guided by our commitment to Delivering Business Precision, we continuously invest in people, technology, and operational excellence to create exceptional value for our customers.

We offer professionals the opportunity to lead meaningful transformation, accelerate their careers, and make a measurable impact in a fast-growing organization.

Key Responsibilities

* Lead and coordinate customs clearance,Port clearance, transportation, warehousing, and branch operations.

* Develop and execute operational plans aligned with business objectives and service commitments as per internal SOPs.

* Drive operational efficiency, service quality, cost optimization, and customer satisfaction.

* Monitor operational performance, identify bottlenecks, and implement timely corrective actions.

* Ensure compliance with company policies, contractual obligations, customs regulations, and statutory requirements.

* Lead, coach, and develop high-performing operational teams and leaders while promoting accountability and collaboration.

* Strengthen operational planning, reporting, risk management, and continuous process improvement.

* Provide strategic operational recommendations and periodic performance reports to executive management.

Expected Key Results

Success in this role will be measured by the ability to:

* Achieve agreed operational KPIs and service-level targets.

* Improve shipment turnaround time and operational productivity.

* Optimize operational costs without compromising service quality.

* Build a high-performing, accountable, and customer-focused operations team.

* Drive continuous operational improvement and business scalability.

Reporting Hierarchy

Reports To: Chief Executive Officer (CEO)

Directly Supervises:

* Customs Operations

* Port clearance process

* Transportation Operations

* Warehousing Operations

* Branch Operations

* Customer Service Operations

What Pave Logistics Offers
* A unique opportunity to build and lead the operation function during a transformative growth phase.
* The autonomy to shape operational process, and create meaningful, sustainable impact on customer
service.
* A collaborative leadership team committed to innovation, excellence, and people development.
* Competitive compensation and a dynamic work environment.
* Comprehensive benefits include life insurance, medical coverage for you, your spouse, and children
under 18, 24/7 GPA, plus a company car with fuel provided.

* Bachelor’s Degree in Logistics & Supply Chain Management, Business Administration, or related field (Master’s Degree preferred).
* Minimum of eight (8) years of progressive logistics experience, including at least three (3) years in a senior operational leadership position.
* Proven experience managing customs clearance, freight forwarding, transportation, and import/export operations.
* Strong leadership, analytical, problem-solving, customer relationship, and decision-making capabilities.
* Excellent communication, stakeholder management, and people development skills.
* Fluency in English and Amharic, both written and spoken.
* French and Chinese Language skill will have value.